Information Guide

Product End-of-Life Notice
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End-of-Sale and End-of-Life Announcement
for the Cisco TelePresence System Integrator
Package C40
EOL10099
Cisco announces the end-of-sale and end-of-life dates for the Cisco TelePresence
System Integrator Package C40. The last day to order the affected product(s) is June
8, 2015. Customers with active service contracts will continue to receive support from
the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin.
Table 1 describes the end-of-life milestones, definitions, and dates for the affected
product(s). Table 2 lists the product part numbers affected by this announcement. For
customers with active and paid service and support contracts, support will be available
under the terms and conditions of customers' service contract.
Table 1. End-of-Life Milestones and Dates for the Cisco TelePresence System Integrator Package C40
Milestone
Definition
Date
End-of-Life
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is
distributed to the general public.
December 8, 2014
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The
product is no longer for sale after this date.
June 8, 2015
Last Ship Date:
HW, OS SW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
September 6, 2015
End of SW Maintenance
Releases Date:
OS SW
The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
June 7, 2016
End of Routine Failure
Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the
cause of hardware product failure or defect.
June 7, 2016
End of New Service
Attachment Date:
HW, OS SW
For equipment and software that is not covered by a service-and-support contract, this
is the last date to order a new service-and-support contract or add the equipment
and/or software to an existing service-and-support contract.
June 7, 2016
End of Service Contract
Renewal Date:
HW, OS SW
The last date to extend or renew a service contract for the product.
September 3, 2019
Last Date of Support:
HW, OS SW
The last date to receive applicable service and support for the product as entitled by
active service contracts or by warranty terms and conditions. After this date, all support
services for the product are unavailable, and the product becomes obsolete.
June 30, 2020
HW = Hardware OS SW = Operating System Software App. SW = Application Software