Release Notes
Upgrading to 3.1(1.95)
Cisco TelePresence Server Software Release Notes 3.1(1.95) Page 28 of 31
CAUTION: Make sure that all the backup processes described in this section have been completed before
you start the upgrade. Failure to do so could result in data loss.
CAUTION: If you are upgrading a cluster you must upgrade all blades in the cluster to the same software
version.
Note: While you are upgrading a cluster, or restarting it for another reason, the master cannot report the
cluster's full capacity until the slaves have also restarted. Any devices that poll the master for such
information should check that the slaves are back up before assuming that the capacity has permanently
been reduced, or that there is some other fault in the cluster.
Backing up your configuration
1. In a web browser, navigate to the web interface of the device.
2. Sign in as an administrator.
3. Go to Configuration > Upgrade.
4. In the Back up and restore section, click Save backup file.
5. Copy the resulting configuration.xml file to a secure location.
CAUTION: You must remember the administrator user name and password for the configuration backup file
in case you ever need to use the backup.
Upgrade instructions
1. Unzip the image file locally.
2. In a web browser, navigate to the web interface of the device.
3. Sign in as an administrator.
The username is admin and there is no password on a new unit.
4. Go to Configuration > Upgrade.
5. In the Main software image section, locate the New image file field. Browse to and select the unzipped
new image file.
6. Click Upload software image.
The web browser uploads the file to the device, which may take a few minutes.
Note: Do not browse away from the Upgrade page, or refresh the page, during the upload process – this
will cause the upload to fail.
A pop-up window displays to show upload progress. When complete, close the message. The web
browser refreshes automatically and displays the message Main image upload completed.
7. Click Shut down TelePresence Server. This option will now change to Confirm TelePresence Server
shutdown. Click to confirm.
8. Click Restart TelePresence Server and upgrade.
The unit will reboot and upgrade itself; this can take up to 25 minutes.
Note: You may be logged out due to inactivity. If this happens, log in again, go to Configuration >
Shutdown and click Restart TelePresence Server and upgrade.
9. Go to the Status page to verify that your device is using the new version.
10. If necessary, restore your configuration; refer to the online help for details.