Release Notes

New features in 4.0(2.8)
Cisco TelePresence Server Software Release Notes (4.0(2.8)) Page 2 of 36
New features in 4.0(2.8)
Feature name 7010 & MSE
8710
Media
310/320
Virtual
Machine
Resilience and diagnostics improvements
Cisco Call Home support [p.2] Yes Yes Yes
Cisco TelePresence Server on Virtual Machine improvements
New platform for TelePresence
Server [p.3]
Not applicable Not
applicable
Yes
Hypervisor version ESXi 5.5 support
[p.3]
Not applicable Not
applicable
Yes
User Interface changes [p.3] Not applicable Not
applicable
Yes
Table 1: New feature support by TelePresence Server platform
Cisco Call Home support
This release enables the TelePresence Server to send diagnostic logs to the Cisco Call Home service. This
feature can be configured to enable logs to be submitted automatically (disabled by default) or logs can be
submitted manually.
Note: The TelePresence Server currently only supports anonymous reporting.
Logs are only sent via encrypted HTTPS connections. This requires the TelePresence Server to have an
encryption feature key. Without this, you can view the Call Home web settings but the functionality will not
be available.
Call Home messages are sent to
https://tools.cisco.com/its/service/oddce/services/DDCEService. At that point, you
may need to update your firewall to allow the reports through, by adding the domain tools.cisco.com and
opening port 443 for outbound TCP traffic.
The TelePresence Server can send 'inventory' data (i.e. basic system information such as serial number,
hardware platform and software version) to the Call Home service. If automatic reporting is enabled,
inventory data is sent each time the device starts up.
Device inventory reports are always available. Media resource or unit-wide diagnostic logs may also be
available depending on whether an unexpected shutdown or media resource restart has occurred.
Note: If you have any questions about a Call Home report please contact Cisco TAC.
The user interface has a new Call Home settings page (Logs > Call Home) to allow the TelePresence
Server to be configured to send diagnostic logs automatically in the event of an unexpected restart. Logs can
also be submitted manually from this page.