Maintenance Manual

4. Refer to the table below for the most appropriate settings for the auto attendant.
5. After entering the settings, click Add auto attendant.
Updating an Auto Attendant
To update an existing auto attendant:
1. Go to Conferences.
2. Click the Auto attendants tab.
3. Click the name of an auto attendant.
4. Refer to the table below for the settings to change for this auto attendant.
5. After updating the settings, click Update auto attendant.
Field Field Description Usage Tips
Auto attendant
Name The name of the auto attendant.
Title An optional title to be shown at the
top of the screen when an endpoint
calls in to this auto attendant.
This field only applies to the MCU 4500 and the MCU MSE
8510.
Numeric ID The number with which to register
the auto attendant on the gatekeeper
and/or SIP registrar.
See Configuring H.323 gatekeeper settings and SIP settings
for details.
Numeric ID
registration
Select H.323 gatekeeper if you want
the Numeric ID to be registered with
the H.323 gatekeeper; select SIP
registrar if you want the Numeric ID
registered with the SIP registrar.
Note that for SIP, you must configure the ID with the SIP
registrar for the MCU to be able to register that ID.
PIN Assigns a password to the auto
attendant.
If you set a PIN, all participants using the auto attendant will
be required to enter this password.
Re-enter
PIN
Verifies the password.
Creation of
new
conferences
If Enabled, displays the Create new
conference option on the auto
attendant so that the participant can
create new ad hoc conferences
using the auto attendant.
If disabled, participants will not be able to create new
conferences from the auto attendant.
Note that this option will not be available if you have
enabled Media port reservation on the Settings >
Conferences page. When using port reservation mode,
there can be no ad hoc conferences. For more information
about port reservation, refer to Reservation of MCU media
ports.
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