Maintenance Manual

■ Displaying diagnostics for a participant
■ Moving a participant
Viewing the Conference Participant List
The Participant list displays information about active and previous participants in the conference. To access this list,
go to Conferences and click a Conference name. This page explains the information available in the participant list.
On this page:
■ Conference information
■ Lock conference
■ ConferenceMe link
■ Active participants
■ All-participant controls
■ Previous participants
■ Pre-configured participants
■ Summary information
■ Watching the conference
Conference Information
Above the list of participants, certain information about the conference is displayed:
■ This conference is being recorded: If the conference is being recorded on an IP VCR, this message will
appear.
■ Port usage: Each conference may have either imposed limits on the maximum number of media ports it is able
to use, or a certain number of media ports reserved for its use. This section shows the video port and audio-
only port reservation or limit.
See the full description of Port reservation for additional information.
■ Streaming: Whether streaming is in use or not for this conference.
■ Content channel: Whether the content channel is in use or not for this conference.
■ Encryption: If you have the encryption feature key enabled, the encryption status of the conference will be
shown, which will either be not required or required.
Lock Conference
A locked conference is one where new participants cannot dial in and you cannot start to stream the conference.
Existing participants and streaming viewers will maintain their connection to the conference.
If a conference is locked, an icon will indicate this on the auto attendant. The auto attendant will also display the text:
'This conference is locked'.
Note that participants that are pre-configured via the API will be able to dial in to the conference even if it is locked.
This allows conferences to be restricted to specific participants (known as whitelisting).
Admin users and the conference owner can lock and unlock a conference.
When the final participant leaves, by default, the conference will be automatically unlocked by the MCU. However,
you can configure the MCU to keep a conference locked even when the final participant leaves. To configure this
feature, go to Settings > Conferences > Advanced settings.
When a conference is locked, admin users and the conference owner will still be able to connect new endpoints and
disconnect participants.
To lock a conference:
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