Maintenance Manual

Field Description
Call Home mode Enables Anonymous Call Home. (Disabled by default, no reports can be submitted.)
Automatic Call Home
enabled
Allows the MCU to send diagnostic reports when necessary; also allows the MCU to send
inventory reports when it starts up.
Table 2 Configuration fields
Understanding Security Warnings
The Security status page displays a list of active security warnings for the MCU. To access this information, go to
Status>Security. Security warnings identify potential weaknesses in the security of the MCU's configuration. For
more information on configuring security settings, refer to Configuring security settings. For more detailed information
on the security status, refer to Displaying security status.
The table below details the warnings that appear, and the relevant actions needed to rectify them.
Warning Action Explanation
Advanced
password
security is
disabled
Enable advanced account
security mode in security
settings
If advanced account security mode is not enabled, passwords will
be stored in plain text in the configuration file, and therefore be
unsecure.
To enable advanced account security mode, go to Settings >
Security and enable Advanced account security mode.
Hide log
messages on
console is
disabled
Enable hide log messages
on console in serial console
settings
To hide log messages on the console, go to Settings > Security
and select Hide log messages on console. This will stop event
messages appearing on the console.
Require
administrator
login to
console is
disabled
Enable require
administrator login in serial
console settings
You must log in using an admin account to access serial console
commands, in this way the serial console will be more secure.
To do this, go to Settings > Security and select Require
administrator login.
Guest account
is enabled
Disable the guest account. By default the guest user account is assigned the privilege of
'conference list only', meaning that users who log in as guest can
view the list of active conferences and change their own profile.
Disabling the guest account makes the MCU more secure.
To disable the guest account, go to Users > User list and select
Guest. Select Disable user account.
Admin account
has default
username
Change the admin account
username
The MCU must have at least one configured user with administrator
privileges. By default, the User ID is "admin" and no password is
required.
To change the admin account username, go to Users > User list
and select admin. Enter a new username in the User ID field and
click Update user settings.
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