Release Notes

Technical support
Cisco TelePresence Management Suite Release Notes Software Release Notes (14.4.1) Page 59 of 61
Technical support
If you cannot find the answer you need in the documentation, check the website at
www.cisco.com/cisco/web/support/index.html where you will be able to:
n Make sure that you are running the most up-to-date software.
n Get help from the Cisco Technical Support team.
Make sure you have the following information ready before raising a case:
n Identifying information for your product, such as model number, firmware version, and software version
(where applicable).
n Your contact email address or telephone number.
n A full description of the problem.
To view a list of Cisco TelePresence products that are no longer being sold and might not be supported, visit:
www.cisco.com/en/US/products/prod_end_of_life.html and scroll down to the TelePresence section.
Document revision history
Date Revision Description
March 2015 16d Added missing functionality change for scheduling No Connect
conferences in 14.2.
September 2014 16c Added to 14.4 New features > Conference recurrence improvements
section, fixed bugs: CSCup88312 & CSCup34360.
July 2014 16b Added External Primary Key statement to 14.4 New Features section.
June 2014 16 Release of version 14.4.1.
April 2014 15 Release of version 14.4.
December 2013 14 Release of version 14.3.2.
October 2013 13b Added CSCuj56225 to resolved issues.
October 2013 13 Release of version 14.3.1.
September 2013 12b Added CSCuh99386 to resolved issues.
August 2013 12 Release of version 14.3.
2013-06-17 11 Release of version 14.2.2.
2013-06-06 10 Amended 'Removed support for 3rd party systems' section to reflect
withdrawal of support for entire Sony PCS Series.
2013-05-29 09 Changed 'Upgrade - Before you install' section text removing reference to
Windows server 2003 for hotfix.
Added missing resolved issue CSCuh19000.
2013-05-03 08 Release of version 14.2.1.
2013-04-29 07 Windows Server 2008 service pack information clarification.
2013-04-24 06 Release of version 14.2.