Manual

Running a health check 89
Viewing system status 89
Viewing Cisco VCS Communication History 90
Restarting the TMS Provisioning Extension Windows Service 90
Logs 90
Cisco TMSPE and Cisco TMS Logs 90
Cisco VCS Logs 91
Endpoint Logs 91
Troubleshooting the Installation 91
Checking the Installation Log 91
Unable to Establish SQL Connection Through Java Runtime... 91
Unable to Find Valid Certification Path to Requested Target 91
Provisioning Problem Scenarios 92
Database Connection Failure 92
Log Excerpts 92
User Import Fails 92
Email Sending Failure 92
Cisco VCS Reports Data Import Failure 93
Users Get "Out of licenses" Message 93
Signing in Fails When No Template Available 94
Warning Displayed When Uploading Configuration Schema 94
No Phone Books Received 94
Update CMR templates to Support Multiparty license 94
Portal Troubleshooting 95
Cannot Access FindMe or Smart Scheduler 95
Using Search History to Diagnose FindMe Issues 95
Uninstalling Cisco TMSPE 95
Using the Installer 95
Using the Control Panel 95
Reusing or Replacing the Existing SQL Database When Reinstalling 95
Removing Provisioning From a Cisco VCS 96
Document revision history 96
Notices 97
Accessibility Notice 97
Obtaining Documentation and Submitting a Service Request 97
Cisco Legal Information 98
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Cisco TelePresence Management Suite Provisioning Extension with Cisco VCS Deployment Guide