Manual

Configuring the Cisco TelePresence Content Server Release 5.x to Use an External Windows Media Streaming Server

Troubleshooting

Publishing Point on External Windows Media Server

Troubleshooting

Problem Publishing point verification

Recommended Action Verify that the broadcast publishing point shows ‘started’ on the remote

windows media, which indicates a successful publish.

Recommended Action Verify proper live streaming functionality by pointing a compatible media

player at the publishing point with the following syntax:

mms://Content_Server_IP_Address/Publishing_Point_Name

Problem Windows authentication

Possible Cause If the Content Server is in Domain A and the external media server is in Domain B,

you might have a problem.

Check the Content Server logs for the following warning to verify that you are experiencing this

problem: Warning: Reporting Windows Media writer status, Error occurred in WMT_ERROR

[call_id = 1, address = http://Content_Server_IP_Address/Publishing_Point_Name, error = error

code = (0xc00d2f0b)]

Recommended Action Check your AD configuration, trust, and so on. The simplest case is where both

the Content Server and the external media server are in the same Domain or are both in a Workgroup.