Operation Manual

Advanced Options for Voice Services

Configuring Dial Plans

Administration Guide 144

Dial Plan Timer (Off-Hook Timer)

You can think of the Dial Plan Timer as “the off-hook timer.” This timer starts counting when

the phone goes off hook. If no digits are dialed within the specified number of seconds, the

timer expires and the null entry is evaluated. Unless you have a special dial plan string to allow

a null entry, the call is rejected. Default setting: 5

Syntax for the Dial Plan Timer

(Ps<:n>| dial plan )

• s: The number of seconds; if no number is entered after P, the default timer of 5

seconds applies.

• n: (optional): The number to transmit automatically when the timer expires; you can

enter a valid number. No wildcard characters are allowed because the number will be

transmitted as shown. If you omit the number substitution, <:n>, then the user hears a

reorder (fast busy) tone after the specified number of seconds.

Examples for the Dial Plan Timer

NOTE Red text is used to highlight the elements that are explained in the examples.

• Allow more time for users to start dialing after taking a phone off hook.

(P9 | (9,8<:1408>[2-9]xxxxxx | 9,8,1[2 9]xxxxxxxxx | 9,8,011xx. | 9,8,xx.|[1-8]xx)

P9 After taking a phone off hook, a user has 9 seconds to begin dialing. If no digits are

pressed within 9 seconds, the user hears a reorder (fast busy) tone. By setting a longer

timer, you allow more time for users to enter the digits.

xx This code allows the entry of one or more digits. Do not use a single x, allowing 0

or more digits. This setting will produce unwanted results especially if you are

deploying timers.

• Create a hotline for all sequences on the System Dial Plan

(P9<:23> | (9,8<:1408>[2-9]xxxxxx | 9,8,1[2-9]xxxxxxxxx | 9,8,011xx. | 9,8,xx.|[1-

8]xx)

P9<:23> After taking the phone off hook, a user has 9 seconds to begin dialing. If no

digits are pressed within 9 seconds, the call is transmitted automatically to extension

23.