Operation Manual
Getting Started
Configuration and Management of the ATA
Cisco SPA100 Series Administration Guide 15
1
Using the IVR for Administration
An IVR system is available to help you to configure and manage your ATA. You can use the
telephone keypad to select options and to make your entries.
To access the IVR menu:
STEP 1 Connect an analog phone to the Phone port of the ATA.
STEP 2 Press the star key four times: ****
STEP 3 After the greeting plays, press the keys on the phone keypad to select your options.
STEP 4 Enter the code for the desired action. See the IVR Actions table for details.
TIPS:
• Enter the numbers slowly, listening for the audio confirmation before entering the next
number.
• After you select an option, press the # (pound) key.
• To exit the menu, hang up the telephone or enter 3948# to exit.
• After entering a value, such as an IP address, press the # (pound) key to indicate that
you have finished your selection. To save the new setting, press 1. To review the new
setting, press 2. To re-enter the new setting, press 3. To cancel your entry and return to
the main menu, press * (star).
• While entering a value, you can cancel the changes by pressing the * (star) key twice
within half a second. Be sure to press the key quickly, or the * will be treated as a
decimal point entry.
• If the menu is inactive for more than one minute, the ATA times out. You will need to
re-enter the menu by pressing the star key four times: ****. Your settings take effect
after you hang up the telephone or exit the IVR. The ATA may reboot at this time.
• To enter the decimal points in an IP address, press the * (star) key. For example, to
enter the IP address 191.168.1.105, perform the following tasks:
–Press these keys: 191*168*1*105.
–Press the # (pound) key to indicate that you have finished entering the IP address.
–Press 1 to save the IP address or press the * (star) key to cancel your entry and
return to the main menu.