Release Notes

Release Notes for Cisco SocialMiner Release 8.5(4) October 17, 2011

Important Notes

Localization and Upgrade

If you are have installed SocialMiner 8.5(3) and have downloaded the SocialMiner 8.5(3) localization

files, be aware that those localization files will not be applied when you upgrade to SocialMiner 8.5(4).

If you download the 8.5(3) localization files again, they will not be correct for SocialMiner 8.5(4).

The SocialMiner 8.5(4) localizaton files wi

ll be available for download shortly.

Localized User Interface

If you have your browser settings localized and have downloaded language files for SocialMiner, the

first time you open the SocialMiner sign on page, the language dropdown defaults to English.

Select the language you want. On subsequent signins, SocialMiner will default to that language.

Reply Template Limitation

Reply Templates in the Reply Template Gadget are supported only when used with the SocialMiner

gadget container. Reply templates are not supported for use in other OpenSocial gadget containers, such

as Cisco Quad and iGoogle.

Twitter Authorization Errors - Retry Twice

If you log in to a social contact generated from a Twitter Account feed with an incorrect username or

password, you see an error message from Twitter. SocialMiner does not clear that error, so that when you

When you log in one more time with the correct credentials, the error clears and you can log in.

succes

sfully.

Twitter Stream Feed Limitation

Due to limitations imposed by Twitter, only one Twitter Stream feed is supported per SocialMiner

system. Twitter limits the number of Twitter Stream API requests to a single stream per IP address. This

limitation applies to multiple SocialMiner systems (or any applications accessing the Twitter Stream

API) using the same proxy. Twitter looks at the incoming IP address of the stream request. If multiple

Twitter Stream API requests are coming from the same IP address, Twitter will blacklist the IP address.