Release Notes

6
Release Notes for Cisco Security Manager 4.0
OL-21744-02
Service Pack 1 Download and Installation Instructions
We do not support installation of Security Manager on a server that is running any other web server or
database server (for example, IIS or MS-SQL). Doing so might cause unexpected problems that may
prevent you from logging into or using Cisco Security Manager.
Before you can successfully upgrade to Security Manager 4.0 from a prior version of Security Manager,
you must make sure that the Security Manager database does not contain any pending data, in other
words, data that has not been committed to the database. If the Security Manager database contains
pending data, you must commit or discard all uncommitted changes, then back up your database before
you perform the upgrade. The Installation Guide for Cisco Security Manager for this release contains
complete instructions on the steps required for preparing the database for upgrade.
For the Installation Guide for Cisco Security Manager 4.0, go to the list of Cisco Security Manager
installation and upgrade guides on Cisco.com.
Be aware of the following important points before you upgrade:
• Ensure that all applications that you are upgrading are currently functioning correctly, and that you
can create valid backups (that is, the backup process completes without error). If an application is
not functioning correctly before an upgrade, the upgrade process might not result in a correctly
functioning application.
Note It has come to Cisco’s attention that some users make undocumented and unsupported
modifications to the system so that the backup process does not back up all installed
CiscoWorks applications. The upgrade process documented in the installation guide
assumes that you have not subverted the intended functioning of the system. If you are
creating backups that back up less than all of the data, you are responsible for ensuring you
have all backup data that you require before performing an update. We strongly suggest that
you undo these unsupported modifications. Otherwise, you should probably not attempt to
do an inline upgrade, where you install the product on the same server as the older version;
instead, install the updated applications on a new, clean server and restore your database
backups.
• If you upgrade from a release earlier than 3.3 to Security Manager 3.3 or higher, and you use Cisco
Configuration Engine, you must upgrade Configuration Engine to 3.0 at the same time. Security
Manager 3.3 and higher does not work with older versions of Configuration Engine.
• If you install RME on the same server as Security Manager, do not apply the MDF.zip file available
with the RME IDU patch. Applying this file will damage the device support files in Security
Manager, and you will need to contact Cisco Technical Support to correct the problem. If you install
RME on a server separate from Cisco Security Manager, this restriction does not apply.
Service Pack 1 Download and Installation Instructions
To download and install service pack 1, follow these steps:
Note You must install the Cisco Security Manager 4.0 FCS build on your server before you can apply this
service pack.
Step 1 Go to http://www.cisco.com/go/csmanager, and then click Download Software in the Support box on
the right side of the screen.
Step 2 Enter your user name and password to log in to Cisco.com.