User Guide

Obtaining Product Support
IF… THEN…
you have general questions about this product
contact your distributor or sales agent for
product information or refer to product data
sheets on www.cisco.com.
you have technical questions about this
product
call the nearest Technical Service center or
Cisco office.
you have customer service questions or need
a return material authorization (RMA)
number
call the nearest Customer Service center or
Cisco office.
Support Telephone Numbers
This table lists the Technical Support and Customer Service numbers for your area.
Region Centers Telephone and Fax Numbers
Technical SupportNorth America Cisco Services For , call:
Toll-free: 1-800-722-2009
Atlanta,
Georgia
United States
at the prompt)
Local: 678-277-1120 (Press
2
Customer ServiceFor , call:
Toll-free: 1-800-722-2009
at the prompt)
Local: 678-277-1120 (Press
3
Fax: 770-236-5477
Email: customer-service@cisco.com
Europe,
Middle East,
Africa
Belgium For
Technical Support, call:
Telephone: 32-56-445-197 or 32-56-445-155
Fax: 32-56-445-061
Customer ServiceFor , call:
Telephone: 32-56-445-444
Fax: 32-56-445-051
Email: service-elc@cisco.com
Japan Japan
Telephone: 81-3-5908-2153 or +81-3-5908-2154
Fax: 81-3-5908-2155
Korea Korea
Telephone: 82-2-3429-8800
Fax: 82-2-3452-9748
Email: songk@cisco.com
Telephone: 86-21-2401-4433
China (mainland) China
Fax: 86-21-2401-4455
Email: xishan@cisco.com
Telephone: 852-2588-4746
All other Asia Pacific
countries & Australia
Hong Kong
Fax: 852-2588-3139
Email: saapac-support@cisco.com
Brazil Brazil
Telephone: 11-55-08-9999
Fax: 11-55-08-9998
Email: fattinl@cisco.com or ecavalhe@cisco.com
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