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8-9
Cisco AlarmTracker Client User Guide
OL-1501-01
Chapter 8 Main View
Alarm Details View
This dialog box has a number of features.
• The parsed Node name is shown at the top with each Node separated with a
backslash (\) character.
• The current state of the Alarm Object is shown next both in iconic form and
in text form. The meaning of the icons are described in sections 8.1 and 8.2.
• The Assigned By field indicates the user name of the person who Assigned
or Excluded the object.
• The Assigned To field indicates the name of the user or group that is assigned
to this Alarm. This optional field can be filled in when the user Assigns or
Excludes the Alarm.
• The Ticket ID indicates the Ticket ID that can be associated with this Alarm.
This Ticket ID field provides a loose coupling between the Remote
Monitoring system and an external trouble ticket reporting system. This
optional field can be filled in when the user Assigns or Excludes the Alarm.
• A read-only edit box is shown which shows some properties associated with
the Alarm Object. These properties are part of the Listener Events that make
up this Alarm Object.
• Below that are the Events that make up this Alarm Object. This is the list of
Listener Events that make up the Alarm Object. Note that the time seen in this
list control is the time that the Event is received by the LGMapper Server. To
get more information on an individual event, you can double click on the
event you want to see or click Event Details. This will pop up another modal
dialog that is described in Event Details, page 8-10.
• At the bottom of the dialog is a menu button labeled Action that allow you to
take action on the Alarm Object. Depending on the state of the Alarm Object
and your User Rights, some of these options may be disabled, or named
differently. The following menu items appear when you click on the Action
button:
–
Assign/Unassign - this option allows you to assign the Alarm Object or
unassign it if it is already assigned. This action results in an event being
sent to the connected server and on to its connected Listener to indicate
that you are assigning/unassigning this object. If it is a valid operation,
Listener will then broadcast this to the LGMapper servers which then
broadcasts it to all connected AlarmTracker Clients.