User Guide

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Cisco AlarmTracker Client User Guide
OL-1501-01
About This Guide
Conventions
Conventions
This manual uses the following conventions.
Other Publications
For additional information about Cisco AlarmTracker Client and Remote
Monitoring Suite software, see the Cisco web site.
Chapter 13,
“Performance Tips”
Contains some tips on optimizing the performance
of your AlarmTracker Client application.
Glossary Contains terms commonly used in the
AlarmTracker Client application.
Chapter Description
Format Example
Boldface type is used for user
entries, keys, buttons, and folder
and submenu names.
Click OK.
Italic type indicates one of the
following:
• A newly introduced term
• For emphasis
• A generic syntax item that
you must replace with a
specific value
• A title of a publication
• A skill group is a collection of agents
who share similar skills.
• Do not use the numerical naming
convention that is used in the
predefined templates (for example,
persvc01).
• IF (condition, true-value,
false-value)
• For more information, see the Cisco
ICM Software Database Schema
Handbook.
An arrow (>) indicates an item
from a pull-down menu.
The Save command from the File menu is
referenced as File > Save.