User Guide

Chapter 8 Main View
Ticket ID Finder View
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Cisco AlarmTracker Client User Guide
OL-1501-01
Entering a Ticket ID
The Ticket ID is a case-insensitive text field so you can enter arbitrary text. When
you click Find, a SQL query is generated that queries the Alarms Database for all
Alarm objects whose TicketID field match what you entered. The resulting rowset
is displayed in the view.
Controlling the Information Displayed
You can control the columns displayed in this view via the View > View Options
or the context menu option. This menu choice displays a Property Sheet shown in
Figure 8-11.
Figure 8-11 Ticket ID Finder Options
The Columns Property Page shown in Figure 8-11 shows how you can control the
columns displayed in the list control. The page presents a list box of items which
you can check or uncheck, and move up or down to determine the order in which
they are displayed in the control.