User Guide

5-15
Cisco TEO Adapter Guide for SAP ABAP
OL-24780-02
Chapter 5 Using the SAP ABAP Activities
Defining Complete CCMS Alert Activity
Figure 5-10 Complete CCMS Alert Properties—Acknowledge Alert Tab
Step 4
Specify the information in the following fields:
Note Click the Reference tool to select a variable or reference another property within the
process.
Step 5 Complete the appropriate information in the following tabs:
• Target—Specify whether the defined process target should be used or overridden.
• Knowledge Base—Select the appropriate knowledge base article to associate with the process.
• Result Handlers—Click the appropriate buttons to manage the condition branches on the workflow.
Step 6 Click the Save tool to complete the activity definition.
Field Description
Unique number Unique number of the alert within the SAP system.
System ID Name of the SAP system that raised the alert.
Monitoring segment name Name of monitoring segment.
Alert time Time when CCMS alert is raised.