User Guide

5-5
Cisco TEO Adapter Guide for SAP ABAP
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Chapter 5 Using the SAP ABAP Activities
Defining an SAP ABAP Activity
Step 6 Click the Knowledge Base tab to specify a knowledge base article for the activity. The following
information displays:
a. If the knowledge base article is not displayed by default, click the Browse tool in the Knowledge
Base field.
b. OntheSelect Knowledge Base dialog box, select the appropriate knowledge base article in the list
and click OK.
Note Click New to create a new knowledge base article. For additional information on knowledge base
articles, see the Tidal Enterprise Orchestrator Reference Guide.
Step 7 Click the Result Handlers tab to specify condition branches for the activity.
Step 8 Click the Save tool to save the activity definition.
Field Description
Knowledge base Knowledge base article associated with the activity.
Summary Brief description of the issue.
Possible Cause Explanation of the condition that may be causing the issue.
Possible resolution List of actions that can be performed to attempt to resolve
the issue.
Related information Additional information related to the issue.
Button Description
Add Adds a condition branch.
Remove Removes the condition branch from the activity.
Move Up Moves the condition up one position in the list of
conditions.
Move Down Moves the condition down one position in the list of
conditions.