Technical References

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Cisco Prime Service Catalog 10.0 Reporting Guide
OL-31037-01
About this Guide
Objectives
The Cisco Prime Service Catalog Reporting Guide explains the reporting capabilities provided by Cisco
Prime Service Catalog, and how to make best use of those capabilities. It gives you an understanding of
the overall lifecycle of service request data, including how it is extracted, transformed, and loaded into
the Service Catalog Advanced Reporting Data Mart. This understanding is essential when you design
services: you must ensure to collect the data, via service forms, that is required for any reports you intend
to provide your end-users.
This guide also explains the prebuilt reports that come with Service Catalog, and how to use them; as
well as how to build your own reports.
Audience
This guide is intended for the service designers who are creating the service requests that will collect the
data; the system administrators responsible for configuring and scheduling the extract, transformation,
and load (ETL) process that populates the Data Mart; and the report designers who will create and
publish the reports to be consumed by end-users.
Document Organization
The Cisco Prime Service Catalog Reporting Guide is divided into the following two chapters:
• Chapter 1, “Advanced Reporting Data Mart”: This chapter describes the Reporting and Advanced
Reporting capabilities provided with Service Catalog.
• Chapter 2, “Data Mart Schema”: This chapter outlines the contents and relationships of the query
subjects used by the IBM Cognos reporting tools (Query Studio and Report Studio, represented as
Ad-Hoc Reports and Report Designer in the Service Catalog Advanced Reporting module).