Technical References

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Cisco Prime Service Catalog 10.0 Reporting Guide
OL-31037-01
Chapter 1 Advanced Reporting Data Mart
Advanced Reporting Module
Dictionary
The dictionary dimension may be used to describe the dictionary in which a form field was entered.
Keyword
The keyword dimension may be used to list keywords associated with a particular service.
Performer
The performer dimension describes the person who performs a task. This includes delivery, ad-hoc, and
authorization/review tasks.
The semantics of the query items which comprise this query subject may be modified if custom
mappings to Person attributes have been applied as part of the directory integration process. The
descriptions given below are the defaults that are expected by Organization Designer.
Supervisor Full Name Full name of the customer's supervisor, in First Name Last Name
format
Cust_SupervisorFirstName First name of the customer's supervisor
Cust_SupervisorLastName Last name of the customer's supervisor
Cust_SupervisorEmail Email address of the customer's supervisor
Cust_SupervisorLoginName Login name of the customer's supervisor
Customer Status Customer status; valid values are “Active” and “Inactive”
Query Item Description
Query Item Description
DictionaryID Dictionary ID
DictionaryName Name of the dictionary
DictionaryGroupID ID for the dictionary group to which this dictionary belongs
DictionaryGroupName Name of the dictionary group
DictionaryServiceItemFamily Service Item family name for a particular dictionary
Is Reportable Flag that indicates whether the dictionary is designated as
reportable (1) or not (0). Reportable dictionaries will have
corresponding query subjects under the “DictionaryData” folder.
Query Item Description
KeywordID Unique identifier for the keyword
Keyword The word or words by which catalog users can search for
services to order