Technical References

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Cisco Prime Service Catalog 10.0 Reporting Guide
OL-31037-01
CONTENTS
About this Guide v
CHAPTER 1 Advanced Reporting Data Mart 1-1
Overview 1-1
In this Chapter 1-2
Reporting and Advanced Reporting Modules 1-3
Reporting Architecture and Components 1-4
Overview 1-4
Data Mart Architecture 1-4
Refreshing the Data Mart 1-4
Standard Reports Package 1-5
Service Catalog Data Mart – Advanced Reporting 1-6
Running Reports 1-6
Overview 1-6
Accessing Reporting Options 1-6
Reports 1-7
Prebuilt Reports Inventory 1-15
Advanced Reporting Module 1-16
Accessing the Advanced Reporting Module 1-17
Dimensions 1-18
Facts and Star Schemas 1-19
Organizations 1-22
Data Mart Dimensions 1-22
Data Mart Facts 1-28
Organizations Folder 1-31
Service Bundle Folder 1-32
Metrics and Attributes 1-34
Creating Reports and Queries 1-35
Running Custom Reports and Queries 1-36
Tips and Techniques for Developing Reports 1-36
Best Practices for Service Design and Reporting 1-36
What does it mean to make items “Reportable”? 1-37
Choosing Objects to Make Reportable 1-38
Configuring the Data Mart 1-39
Changing Dictionaries (and Services) 1-42