Technical References

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Cisco Prime Service Catalog 10.0 Reporting Guide
OL-31037-01
Chapter 1 Advanced Reporting Data Mart
Reporting Architecture and Components
• Check Show users in the list then click on the Service Catalog namespace (directory) in the list of
Available entries on the left side of the page.
• A list of roles (which have an associated reporting capability) and individual users (who have been
granted one of those roles) appears in the Available entries column. You can browse through that
list, choosing the recipients for the e-mail, then click To, Cc, or Bcc to choose those entries as
recipients.
• Alternatively, to find a particular user, you can click the Search link at the top right of the page. The
“Select recipients (Search)” page appears.
• Leave Name field as the Find text in: option; the other options (including description) do not work
with the Service Catalog directory, nor do any of the Advanced options other than the default which
is automatically in effect.
• Enter all or part of the person's first name, then click Search. All people matching the criterion
specified appear and can be chosen as recipients.
Other Reporting Options
Other reporting options are available, for example, to allow reports to be delivered in other output
formats such as PDF, HTML or Excel, or to schedule reports to be run on a regular basis. More
information on these options can be obtained from materials on IBM Cognos 8.