Installation Guide

5
Display Resolution —We recommend that you set the screen resolution to 1024 x 768 or higher.
Adobe Flash Player—Adobe Flash Player version 10.x or later must be installed on the web client for
Cisco Prime Assurance Manager features to work properly. We recommend that you download and install it from the Adobe
website.
Ports Used
Table 3 lists the ports that Cisco Prime Assurance Manager uses. These ports must be open before installation.
Supported Data Sources
To monitor your network interfaces and services, Prime AM needs to collect data from them using the exported data sources
shown in Table 4. For each source, the table shows the devices that support this form of export, and the minimum version of
IOS or other software that must be running on the device in order to export the data.
Use this table to verify that your network devices and their software are compatible with the type of data sources Prime AM
uses. If needed, upgrade your hardware or software. Note that each software version given is a minimum. Your devices can run
any later version of the same software or IOS release train.
You may also need to make changes to ensure that Prime AM can collect this data, as explained in “Configuring Data Sources”.
Table 3 Ports Used
Port Protocol Direction Usage
7 ICMP Server to endpoints. Endpoint discovery.
22 TCP Server to endpoints. To initiate SSH connection to endpoints during troubleshooting
processes.
Client to server. To connect to the Cisco Prime Assurance Manager server.
25 TCP Server to SMTP server SMTP
53 TCP Server to DNS server DNS
161 UDP Server to network devices. SNMP MIB polling
162 UDP Endpoints to server. Trap receiver port.
443 TCP Server to interfaces. HTTPS connectivity to interfaces during troubleshooting.
8080 TCP Client to server Browser access to Cisco Prime Assurance Manager server (via HTTP).
8443 TCP Server to call processors HTTPS connectivity for RTMT and Cisco Unified CM registration.
Client to server. Secure browser access to the Cisco Prime Assurance Manager server (via
HTTPS).
9991 UDP Network devices to server NetFlow data receiver
20514 UDP Endpoints to server. Syslog receiver
Table 4 Prime AM Supported Data Sources, Devices and Software Version
Device Data Sources Supported Devices Minimum Software Version
Medianet NetFlow Cisco Catalyst 3750 Series Switches, Cisco
Catalyst 3560 Series Switch
IOS 12.2(58)SE
Cisco Catalyst 6500 and Catalyst 6500-E Series
Switches
IOS 15.0(1)SY
Cisco 880, 890, 1900, 2900 and 3900 Series
Integrated Services Routers
IOS 15.1(3)T