ADMINISTRATION GUIDE Cisco Small Business NSS300 Series Smart Storage
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Contents Chapter 1: Introducing the NAS 8 Benefits 8 Logging In to the NAS 9 Using the Help 10 Approved Vendor List for Drives and UPS Compatibility 10 Chapter 2: Getting Started 11 Before You Begin 11 Getting to Know the NSS300 Series Smart Storage 12 NSS322 12 NSS324 and NSS326 15 Installing the NSS322, NSS324, and NSS326 19 Placement Tips 19 Installing the Disk Drives 19 Locking and Unlocking the Disk Trays 22 Connecting the Equipment 23 Verifying the Hardware Installation
Contents Accessing the Management GUI Using a Web Browser 38 Suggested Next Steps 38 Set Up Services 38 Set Up Backup 39 Set Up Network Shares 39 Reset Network Settings and Password 39 Inline Power Switch Module 40 Chapter 3: Managing the System Status 42 42 System Information 43 System Service 44 Resource Monitor 47 View Logs 48 RSS News 52 Administration 53 General Settings 53 Network 60 Hardware 71 Security 73 Notification 78 Power Management 83 Network Recycle Bi
Contents RAID Management 117 HDD SMART 121 Encrypted File System 123 iSCSI 124 Virtual Disk 139 Network Shares 142 Share Folders 142 Quota 157 Network Services 159 Microsoft Networking 159 Apple Networking 163 NFS Service 164 FTP Service 166 Telnet/SSH 168 SNMP Settings 169 Web Server 170 Remote Access 174 Application Servers 182 Web File Manager 182 Accessing the Web File Manager 184 Using the Web File Manager 185 Multimedia Station 190 Download Station 204 Ac
Contents Backup 224 Remote Replication 225 Time Machine 236 External Drive 239 USB One Touch Copy 241 Mozy Backup 242 External Device 261 External Storage Device 261 UPS Settings 263 Chapter 4: Configuring the NAS for Active Directory Authentication 266 Before You Begin 266 Joining the NAS to Your Domain 267 Configuring Date and Time 267 Configuring DNS Settings 268 Configuring Microsoft Networking 269 Chapter 5: NAS Maintenance 273 Restart or Shut Down the NAS 274 Hardwar
Contents Chapter 7: Using the LCD Display 284 System Configuration Using the LCD Display 284 Viewing System Information Using the LCD Display 288 TCP/ IP 288 Physical Disk 289 Volume 290 System 291 Shut Down 291 Reboot 292 Password 292 Back 293 System Messages 293 Appendix A: Specifications 294 Appendix B: Where to Go From Here 296 Cisco Small Business NSS300 Series Smart Storage Administration Guide 7
1 Introducing the NAS The Cisco Network Attached Storage, or NAS, is a data storage device that is connected to a network and provides network access to the data stored on it. The NAS provides centralized data storage for backup and collaboration. Users can access data from devices on the local network or from remote locations. The NAS has many data protection and high availability features to assure data is always protected.
1 Introducing the NAS Logging In to the NAS • Mozy online backup • WebDAV/HTTP access to shares • Included applications, such as WordPress, and the capability to have more added. Logging In to the NAS You can log in to the NAS from your web browser. NOTE You must know the IP address of your NAS log in. If your NAS is equipped with an LCD display, you can find it there. Otherwise, you can determine the IP address from the device that issued the IP address to the NAS.
1 Introducing the NAS Using the Help Using the Help Online, content-sensitive help is built-in to the NAS interface and is always available to help you understand the rich features of the NAS. NOTE The term “content-sensitive help” means that you have instant access to specific help content regarding the window that is currently opened. This makes it quicker to find the answers that you need. To access content-sensitive, online help: STEP 1 Go to a window for which you desire online help.
2 Getting Started This chapter describes the front and back panels of the NAS, how to physically install your NAS, and how to configure your NAS using the Cisco Setup Wizard or LCD panel. If you are a new NAS user, we recommend that you to use the Setup Wizard that is available on the product CD.
2 Getting Started Getting to Know the NSS300 Series Smart Storage the NAS device, see UPS Settings, page 263 to configure the NAS to communicate with the UPS. • Properly grounded anti-static wrist strap (recommended). Getting to Know the NSS300 Series Smart Storage The following sections describe the physical features of the NSS322, NSS324, and NSS326 Smart Storage devices. NSS322 The following section describes the front and back panels of the NSS322 Smart Storage.
2 Getting Started Getting to Know the NSS300 Series Smart Storage NSS322 Indicators Number LED Light 1 HDD1, HDD2 LAN eSATA 2 Power Description • (Green) Flashes green when the disk drive data is accessed. Solid green when the disk drive is accessible. • (Red) A hard drive read/write error occurs. (Orange) Flashes when there is network traffic to or from the NAS. Solid orange when the NAS is connected to the network. (Orange) Flashes orange when an eSATA device is being accessed.
2 Getting Started Getting to Know the NSS300 Series Smart Storage NSS322 Front Panel Buttons Number Item 4 USB 2.0 5 Disk Tray Lock Description USB port for accessing external USB-attached storage. Lift up the silver tab to lock the disk tray. Press down the silver tab to unlock the disk tray. See Locking and Unlocking the Disk Trays, page 22. Back Panel 1 2 8 3 4 7 NSS322 Back Panel Number Item 1 VGA 2 Reset 277556 5 6 Description Console output to VGA monitor. Used for device recovery.
Getting Started Getting to Know the NSS300 Series Smart Storage 2 NSS322 Back Panel Number Item 3 Ethernet Port (2) 4 5 6 7 8 Description Dual Ethernet ports. The top LAN port is LAN1 and the bottom LAN port is LAN2. eSATA (2) eSATA ports for accessing external eSATAattached storage. Use eSATA connector. Power Connector Connects the device to the external power adapter, which connects to a standard power outlet. USB 2.0 (4) USB port for accessing USB attached storage and UPS status.
2 Getting Started Getting to Know the NSS300 Series Smart Storage Front Panel 4 5 6 ENTER SELECT STATUS LAN USB eSATA 277509 Smart Storage NSS 326 1 2 3 7 NSS324 and NSS326 Indicators Number Led Light Description 1 One Touch Copy (Blue) USB device is detected. Button 4 Status (Red) Flashes red when the device is initialized and the disk drives are being formatted. LAN (Green) Flashes green when the disk drives are not initialized.
2 Getting Started Getting to Know the NSS300 Series Smart Storage NSS324 and NSS326 Indicators Number Led Light Description eSATA (Orange) Flashes orange when an eSATA device is being accessed. HDD (Green) Flashes green when the disk drive data is accessed. Solid green when the disk drive is accessible. (Red) A hard drive read/write error occurs. NSS324 and NSS326 Front Panel Buttons Number Item Description 1 One Touch Copy Press One Touch Copy to copy files to or from an external USB drive. 2 USB 2.
2 Getting Started Getting to Know the NSS300 Series Smart Storage Back Panel 2 1 Model No.: NSS326 277510 Smart Storage 8 8 7 6 5 4 3 NSS324 and NSS326 Back Panel Number Item Description 1 Power Connector Connects the device to a standard power outlet. 2 eSATA (2) eSATA ports for accessing external eSATAattached storage. Use eSATA connector. 3 USB 2.0 (4) USB port for accessing USB-attached storage and UPS status. 4 VGA Console output to VGA monitor. Used for device recovery.
2 Getting Started Installing the NSS322, NSS324, and NSS326 NSS324 and NSS326 Back Panel Number Item Description 7 Ethernet Port (2) Dual Ethernet ports. The top LAN port is LAN1 and the bottom LAN port is LAN2. 8 Fan System fan(s). NOTE: The NSS324 has one fan. Installing the NSS322, NSS324, and NSS326 Please place your NSS322, NSS324, or NSS326 on a desktop or flat surface.
2 Getting Started Installing the Disk Drives To install disk drives in the NAS chassis: STEP 1 Remove the contents of the NAS package from the box. STEP 2 Place the chassis upright on a flat surface. STEP 3 From disk bay 1, remove the disk tray. To remove the disk tray, push down the silver tab to unlock the tray, and push the lower tab to release the tray lever. Using the tray lever, pull out the tray.
2 Getting Started Installing the Disk Drives 3.5 inch 277517 2.5 inch STEP 6 Insert the tray back in the correct sequence into the empty bay of the chassis. NOTE Drive trays should not be swapped from slot to slot. There is also an HDD sequence label included in the package contents that can be placed on the top of the chassis, showing the disk drive sequence. For example, 1-2 for the NSS322, 1-4 for the NSS324, and 1-6 for the NSS326.
Getting Started Locking and Unlocking the Disk Trays 2 The HDD sequence number is also located on the inside of the disk tray. STEP 7 Using your thumb, apply even pressure to the middle of the tray while you insert the tray slowly and fully into position in the chassis. STEP 8 The disk tray lever should be in the open position. STEP 9 Gently push down the disk tray lever. STEP 10 Repeat steps 3 through 9 to install disk drives from slot 2 to slot 4 for the NSS324 and slot 2 to slot 6 for the NSS326.
2 Getting Started Connecting the Equipment To lock the disk tray: STEP 1 Verify that the disk tray is fully inserted in the chassis with the disk tray lever down. STEP 2 Lift up the silver tab to lock the tray. STEP 3 Continue to Connecting the Equipment, page 23. To unlock and remove the disk tray: STEP 1 On the disk tray, press down the silver tab to unlock the tray. STEP 2 Press the black button below the silver tab to release the disk tray lever.
2 Getting Started Verifying the Hardware Installation STEP 4 Plug the other end of the power cord into a battery-backed-up outlet on the UPS, or a standard power outlet if a UPS is not being used. STEP 5 To start the NAS, press and release the Power button on the front panel. Listen for one beep. Wait for one to two minutes until the device beeps another time. The device has started successfully. The power light turns solid green when the NAS is ready to use.
2 Getting Started Starting NAS Configuration • • Internet browser connectivity to the NAS (Internet connectivity optional). The following browsers are supported: - Microsoft Internet Explorer 7.0 or later - Mozilla Firefox 3.0 or later - Apple Safari 3.0 or later Supported operating systems: - Windows 2000, XP, Vista, Server 2003, Server 2008, Windows 7 - Mac OS X 10.4 or later - UNIX or Linux 2.
2 Getting Started Starting NAS Configuration NOTE If you receive Windows firewall warnings during this process, you may need to allow the installation application to unblock the firewall settings. If the installation does not start, you may also need to temporarily disable any security software on your computer to run the Setup Wizard. To configure your system using the Setup Wizard: STEP 1 Insert the product CD and from the Welcome window and choose your NAS model. The Setup Menu window opens.
2 Getting Started Starting NAS Configuration The server name can be a maximum length of 14 characters, which supports alphanumeric characters (a-z, 0-9) and hyphens (-). It is required that the server name begin with a letter versus a number. The server name does not accept names with a space or period (.) STEP 13 Click Next. You are redirected to a window where you can change the administrator password. NOTE The default administrator username is admin. The default administrator password is admin.
2 Getting Started Starting NAS Configuration • Click Use the following settings to configure a static IP address: - IP Address—Enter an IP address for the NAS. - Subnet Mask—Enter the subnet mask of your network. - Default Gateway—Enter the default gateway address. This is typically the IP address of your router. - Primary DNS Server (optional)—Enter the IP address of the Domain Name System (DNS) server. This address is typically provided by your Internet Service Provider (ISP).
2 Getting Started Starting NAS Configuration • • - Single Disk—Uses the disk drives as single disk volumes. When a drive failure occurs, all data is lost. - JBOD (Linear)—JBOD lets you combine multiple disks of mixed capacities into a single logical storage device. The capacity of the JBOD array is the sum of the total capacities of the individual component disks (that is, it does not have the limitation of RAID 1 where you lose some capacity when using mixed sized disks).
2 Getting Started Starting NAS Configuration If you choose yes, the disk volume is encrypted with a password and provides an extra layer of security against the theft of data in the event that disks are stolen. File transfer performance to encrypted volumes is generally lower than nonencrypted volumes.The default encryption password is the password of the administrator account. STEP 23 Click Next. The Finish window displays the server configuration. STEP 24 Click Start Installation.
2 Getting Started Starting NAS Configuration To configure your system using the LCD display: STEP 1 At the prompt Config Disks? in the LCD display, press Select to choose the disk configuration. The following options are available: • Do not set disk configuration—If you have created disk volume configuration or plan to create multiple disk configurations, select not to initialize the disk drives. • Single Disk—Uses the disk drives as single disk volumes. When a drive failure occurs, all data is lost.
2 Getting Started Starting NAS Configuration No is the default. If you choose yes, the disk volume is encrypted with a password and provides an extra layer of security against the theft of data. The default encryption password is a password of the “admin” account. STEP 4 Press Enter to continue. The system configuration progress is displayed. When the configuration is complete, you will receive an IP address and default NAS device name that is shown in the LCD display STEP 5 Start a web browser.
2 Getting Started Mapping a Network Drive This is the default static IP address if DHCP is not enabled. If the NAS device does not have a static IP address and if the device is not able to receive an IP address via DHCP, it will default to 192.168.1.50. If the DHCP server on your network is enabled, as soon as the DHCP server responds, the NAS device will accept an IP address even if the default static IP address is assigned.
2 Getting Started Mapping a Network Drive STEP 6 From the Map Network Drive window, click Next to start mapping your network drive. The Discovering the NAS window opens and the First Time Installation Wizard searches for your initialized NAS. STEP 7 When the initialized NAS is found, click Next. The Select the NAS Device window opens. STEP 8 From the drop-down list, select the NAS device that you want to map as a network drive. STEP 9 Click Next. The Mapping Drives window opens.
Getting Started Installing the Client Utility for Windows 2 STEP 3 From the drop-down lists, select the drive letter to be mapped. STEP 4 In the Folder field, type the share name you want to map. For example: \\\ STEP 5 Click OK. STEP 6 Click Finish. NOTE If you are prompted to enter a username and password for authentication, enter the administrator account username and password. STEP 7 Open Windows Explorer to view and use the network share as a local drive.
Getting Started Installing the Client Utility for Windows 2 To install the NSS Discovery Tool for Windows: STEP 1 Insert the product CD and from the Welcome window, click NSS322, NSS324, or NSS326 depending on which NAS device you are installing. The Setup Menu window opens. STEP 2 From the Setup menu and under Utility Installation, click Install. The NSS Discovery Tool Setup window opens. STEP 3 Click Next.
Getting Started Installing the Client Utility for Mac 2 Remove the Tool To remove the NSS Discovery Tool: STEP 1 Insert the product CD and from the Welcome window, click NSS322, NSS324, or NSS326 depending on which NAS device you are installing. The Setup Menu window opens. STEP 2 From the Setup menu and under Utility Installation, click Remove. The NSS Discovery Tool Setup window opens. STEP 3 Click Next. STEP 4 Click Uninstall. The Uninstall NSS Discovery Tool window opens.
Getting Started Accessing the Management GUI Using a Web Browser 2 STEP 7 Click Exit to close the tool. Accessing the Management GUI Using a Web Browser To access the GUI from a web browser: STEP 1 Open a web browser and enter: http://:8080. STEP 2 When the login window opens, enter the administrator username and password. Suggested Next Steps Congratulations, you are now ready to start using your NAS.
2 Getting Started Reset Network Settings and Password Set Up Backup From the Backup menu, you can configure the following: • External Drive—Back up the local drive data to an external storage device. You can back up immediately, schedule a day and time to execute the backup, or set up an automatic backup. • USB One Touch Copy—Configure the USB One Touch button to copy to or from an external USB drive.
2 Getting Started Inline Power Switch Module - System management port - 8080 • System tools: IP filter settings - Allow all connections • LCD panel password: (blank) Inline Power Switch Module An inline switch module is provided for customers who wish to have a convenient means of turning the device off during extended inactivity. The switch module is provided in compliance with the requirements of the European Union Commission Regulation No 1275/2008.
2 Getting Started Inline Power Switch Module The following shows the DC inline switch module for the NSS322.
3 Managing the System This chapter describes how to configure and manage your system Cisco Small Business Smart Storage.
3 Managing the System Status System Information The Status > System Information window displays general information such as system information, port status, and hardware information. System Information • Server Name—Name of the NAS. • Firmware Version—Firmware version of the NAS. • Firmware MD5 Checksum—MD5 checksum of the current firmware. This number is useful to verify the integrity of the firmware. • System Up Time—Time that the NAS has been in continuous operation in days, hours, and minutes.
3 Managing the System Status Port Status • Port No.—Number of the Ethernet port. • Port Status—Status of the Ethernet port. Down indicates that the port is not connected. Up indicates that the port is connected and operational. • IP Address—IP address of the Ethernet port. • MAC Address—MAC address of the Ethernet port. • Packets Received—Number of packets received by the Ethernet port. • Packets Sent—Number of packets sent by the Ethernet port.
3 Managing the System Status NOTE Green indicates the system service is enabled and grey indicates the system service is disabled. Microsoft Networking—This service is configured from the Network Services > Microsoft Networking window. • Enabled—Status of the Microsoft Networking file service. • Server Type—Displays either Standalone Server or AD Domain Member networking type. • Workgroup—Workgroup to which the NAS belongs. • Enable WINS Server—Status of WINS server.
3 Managing the System Status Web File Manager—This service is configured from the Application Servers > Web File Manager window. • Enabled—Status of the Web File Manager service. FTP Service—This service is configured from the Network Services > FTP Service window. • Enabled—Status of the FTP service. • Port—Port number for FTP service. • Maximum Connections—Maximum number of all FTP connections. Remote Access—This service is configured from the Network Services > Remote Access window.
3 Managing the System Status MySQL Server—This service is enabled, disabled, and configured from the Application Servers > MySQL Server window. • Enabled—Status of the MySQL Server service. • Enable TCP/IP Networking—Status of TCP/IP Networking. This is enabled from the Administration > Network window. Syslog Server—This service is configured from the Application Servers > Syslog Server window. • Enabled—Status of the Syslog Server.
3 Managing the System Status • CPU Usage—Shows the percentage of CPU usage over time. • Memory Usage—Shows the memory usage of the NAS by real-time dynamic graph. • Disk Usage—Shows the amount of free and used space on the NAS. The disk space usage of each disk volume and its share folders are shown. NOTE If a default share is less than 3 percent of the total space of a RAID array, the disk usage will not display that share in the Disk Usage image.
3 Managing the System Status • Type—Type of log. Possible log types are Informational, Error, and Warning messages. • Date—Date that the log occurred. • Time—Time that the log occurred. • Users—User or system that generated the log entry. • Source IP—IP address of the user. • Computer Name—Name of the computer (if applicable) or local host that generated the log entry. • Content—Description of the log.
3 Managing the System Status System Connection Logs The Status > View Logs > System Connection Logs window displays the HTTP, FTP, Telnet, SSH, AFP, SAMBA, RADIUS, and iSCSI connection logs. • Type—Type of log. Possible log types are Informational, Error, and Warning messages. • Date—Date that the log occurred. • Time—Time that the log occurred. • Users—User or system that generated the log entry. • Source IP—IP address of the user.
3 Managing the System Status On-Line Users The Status > View Logs > On-Line Users window displays the information for the on-line users who are accessing the NAS. This displays real-time status versus system log information, which shows a history. • Type—Real-time status for on-line users. • Login Date—Date that the user logged in. • Login Time—Time that the user logged in. • Users—Name of administrator or users account. • Source IP—IP address of the user.
3 Managing the System Status RSS News The Status > RSS News window displays the latest Smart Storage RSS news feeds for product information and updates.
3 Managing the System Administration Administration From the Administration window, you can configure and view the following parameters: • General Settings • Network • Hardware • Security • Notification • Power Management • Network Recycle Bin • Backup/Restore Settings • System Logs Settings • Firmware Upgrade • Restore to Factory Default • Network Service Discovery • Users • User Groups General Settings This section describes how to configure the general settings for the NAS.
3 Managing the System Administration System Administration From the Administration > General Settings > System Administration window, you can configure the server name, port settings, and Secure Connection (SSL). To configure the system administration settings: STEP 1 Choose Administration > General Settings > System Administration from the Navigation menu. The System Administration window opens. STEP 2 Enter the parameters: • Server Name—Name of the NAS.
3 Managing the System Administration NOTE If the Web Server is enabled, the default port number is 80 for the Web Server. To access the Web server and System Management, see the following examples. To access the Web Server: http:// To access System Management: http://:8080 STEP 3 Click Apply. The System Administration settings are updated to the NAS.
3 Managing the System Administration To define the date and time: STEP 1 Choose Administration > General Settings > Date and Time from the Navigation menu. The Date and Time window opens. STEP 2 From the Time Zone drop-down list, choose the time zone that the NAS is set to. STEP 3 To set the Date and Time, click the down arrows by each value and select the current date and time. Enter the values for the following: • Date Format—Select the order of how you want the day, month and year to display.
3 Managing the System Administration To set the daylight savings time: STEP 1 Choose Administration > General Settings > Daylight Savings Time from the Navigation menu. The Daylight Savings Time window opens. The following parameters are displayed: • Time Zone—Current time zone that the NAS is set to. To change this value, see Date and Time, page 55. • Recent daylight saving time—Range of time set by the current Daylight Saving Time settings. • Offset—Current time offset by daylight savings time.
3 Managing the System Administration Saving Time Data to create a new table. After a new table has been created, select the option of the Daylight Savings Table that you would like to use. STEP 3 Click Apply to update the NAS with the daylight savings time settings. Language From the Administration > General Settings > Language window you can define the language filename encoding.
3 Managing the System Administration To define the language filename encoding: STEP 1 Choose Administration > General Settings > Language from the Navigation menu. The General Settings window opens. STEP 2 From the Filename Encoding drop-down list, select the language you want to use for filename encoding. NOTE If you are using an OS that does not support Unicode, such as Windows 95/98/ME, please select the same language as your OS for filename encoding. STEP 3 Click Apply.
3 Managing the System Administration To define the password rules: STEP 1 Choose Administration > General Settings > Password Strength from the Navigation menu. The Password Strength window opens.
3 Managing the System Administration TCP/IP From the Administration > Network > TCP/IP window, you can configure VLAN (Virtual LAN), network tranfer rates, default gateway, port trunking, DNS server, and Jumbo Frame Setting (MTU). To configure TCP/IP settings: STEP 1 Choose Administration > Network > TCP/IP from the Navigation menu. The TCP/IP window opens. STEP 2 Configure or view the TCP/IP settings. IP Address • Interface—Physical NAS network interface.
3 Managing the System Administration • Gateway—IP address of the network gateway device. • MAC Address—MAC address of this interface. • Speed—Negotiated or specified link speed. • MTU—Maximum Transmission Unit (MTU) for this interface. • Link—Status of this interface. A green light indicates that the interface is active. If only one NIC is used, the web interface will not show the other link as down or not in use.
3 Managing the System Administration For example, to establish a DLNA network and share the multimedia files on the NAS to a DLNA digital media player via UPnP, without a NAT gateway that supports DHCP server, you can enable DHCP server on the NAS. The NAS will allocate dynamic IP addresses to media players or other clients automatically and set up a local network. NOTE If there is an existing DHCP server in your LAN, do not enable this function.
3 Managing the System Administration address. Alternate transmit policies may be selected via the xmit_hash_policy option. Balance XOR mode provides load balancing and fault tolerance. - Broadcast—Broadcast sends traffic on both interfaces. Broadcast mode provides fault tolerance. - IEEE 802.3ad (Dynamic Link Aggregation)—Dynamic Link Aggregation uses a complex algorithm to aggregate adapters by speed and duplex settings. It utilizes all slaves in the active aggregator according to the 802.
3 Managing the System Administration Jumbo Frame Settings (MTU) Jumbo Frames refer to Ethernet frames that are larger than 1500 bytes. Jumbo Frames are designed to enhance Ethernet networking throughput and reduce the CPU utilization of large file transfers by enabling more efficient, larger payloads per packet. Maximum Transmission Unit (MTU) refers to the size (in bytes) of the largest packet that a given layer of a communications protocol can transmit.
3 Managing the System Administration VLAN Limitations • If the client PC does not support VLAN, or you forget the VLAN ID, you may not be able to connect to the NAS. To resolve this situation, you can reset the NAS configuration or connect to the NAS via the second NIC with VLAN disabled. • Cisco switches use VLAN 1 as the management VLAN. • VMware vSphere only supports VLAN ID from 2 to 4094. • VLAN ID range is 1 to 4094. • The DHCP server must reside on the same VLAN.
3 Managing the System Administration DDNS From the Administration > Network > DDNS window, you can configure Dynamic DNS Service (DDNS). DDNS allows Internet access to the server using a domain name rather than an IP address. DDNS also maintains IP address information even when the client received a dynamic IP assignment subject to frequent change by the ISP. This configuration ensures that the server is always available independent of the IP address.
3 Managing the System Administration • - www.dyndns.org - update.ods.org - members.dhs.org - www.dyns.cx - www.3322.org - www.no-ip.com Enter the account information you registered with the DDNS provider— Complete the following fields. - User Name—Username that you registered with the DDNS provider. - Password—Password registered with the DDNS provider. - Host Name—Host name registered with the DDNS provider.
3 Managing the System Administration IPv6 From the Administration > Network > IPv6 window, you can configure IPv6. The system NAS supports IPv6 connectivity with stateless address configurations. Router Advertisement Daemon (RADVD) is also available for sending out router advertisements described in RFC 2461 for IPv6. Hosts within the same network can automatically configure their addresses. This option should be used when the network router is configured as dual stack (IPv4 and IPv6).
3 Managing the System Administration To configure IPv6: STEP 1 Choose Administration > Network > IPv6 from the Navigation menu. The IPv6 window opens. STEP 2 Click the Enable IPv6 check box to use this function. The NAS will restart automatically. After the system restarts the settings for the IPv6 interface will display in the IPv6 window. • Edit—Allows you to edit the IPv6 settings.
3 Managing the System Administration Hardware From the Administration > Hardware window, you can configure the hardware related functions of the NAS.
3 Managing the System Administration To configure the hardware related functions: STEP 1 Choose Administration > Hardware from the Navigation menu. The Hardware window opens. STEP 2 Configure the following settings. Hardware • Enable configuration reset switch—Enables the reset switch at the back panel of the NAS. You can press the reset button for 3 or 10 seconds to reset the administrator password and system settings to default.
3 Managing the System Administration STEP 3 Click Apply to save the hardware settings. Security This section describes how to configure the security on the NAS and includes the following: • Security Level • Network Access Protection • SSL Secure Certificate and Private Key Security Level From the Administration > Security > Security Level window, you can configure the security level for the NAS as high, medium, or low.
3 Managing the System Administration • • - Single IP Address—Enter the IP address from which the connections to this NAS are allowed. - Specify IP addresses of certain network by setting IP address and netmask—Enter the IP address and netmask of the network from which the connections to this NAS are allowed. - IP Range—Enter the IP address range from which the connections to this NAS are allowed. Medium—Deny connections that are on the list. This is commonly referred to as a black list.
3 Managing the System Administration STEP 1 Choose Administration > Security > Network Access Protection from the Navigation menu. The Network Access Protection window opens. STEP 2 Click Enable network access protection to enable network access protection. STEP 3 Select the different services or protocols and from the drop-down lists, select the time intervals to define the rules. For example: In 10 minutes, after unsucessful attempts for 10 times, block the IP for 5 minutes.
3 Managing the System Administration SSL Secure Certificate and Private Key The Secure Socket Layer (SSL) is a protocol for encrypted communication between web servers and browsers for secure data transfer. It also can be used on the client access device that needs the authorization and authentication between the RADIUS server and a network device such as a router, switch, or a wireless access point (WAP).
3 Managing the System Administration To import an SSL secure certificate: STEP 1 Choose Administration > Security > SSL Secure Certificate and Private Key from the Navigation menu. The SSL Secure Certificate and Private Key window opens. STEP 2 Click View sample to view a sample certificate or private key. STEP 3 Enter the certificate and private key information in the applicable fields.
3 Managing the System Administration To export an SSL secure certificate and private key: STEP 1 Choose Administration > Security > SSL Secure Certificate and Private Key from the Navigation menu. The SSL Secure Certificate and Private Key window opens. STEP 2 Click Download certificate to download the file. The window popup asks you to save to a local drive on your PC. The file is saved by default as “SSLcertificate.crt.” You need to save this file with a “.
3 Managing the System Administration To configure the SMTP server: STEP 1 Choose Administration > Notification > Configure SMTP Server from the Navigation menu. The Configure SMTP Server window opens. STEP 2 Enter the parameters: • SMTP Server—Enter the name of the SMTP server. For example: smtp.gmail.com. • Port Number—Enter the port number used by the SMTP server. The default port number is 25.
3 Managing the System Administration STEP 3 Click Apply to save the settings. Configure SMSC Server From the Administration > Notification > Configure SMSC Server window, you can configure the Short Message Service Center (SMSC) settings to send instant system alerts via the SMS service provided by the SMS provider. The default SMS service provider is Clickatell. You can also add your own SMS service provider.
3 Managing the System Administration Clickatell • Enable SSL Connection—Click to enable the SSL connection. • SSL Port—Enter the port number used for the SSL connection. The default port is 443. • SMS Server Login Name—Enter the SMS server login name. • SMS Server Login Password—Enter the SMS server login password. • SMS Server API_ID—Enter the SMS server API ID provided from your provider. In order to get the API_ID, the user needs to add the NAS product name to the service provider list.
3 Managing the System Administration To configure the alert notification: STEP 1 Choose Administration > Notification > Alert Notification from the Navigation menu. The Alert Notification window opens. STEP 2 Enter the parameters: Alert Notification • • Send system error alert by—From the drop-down list, select how you want the system error alert sent. The options are: - No alert—Select if you do not want system error alerts sent. - Email—Select to receive system error alerts via email.
3 Managing the System Administration E-mail Notification Settings • E-mail address 1—Enter the email address to receive the alert notification. • E-mail address 2—Enter a second email address to receive the alert notification. • Send A Test E-mail—Click to send a test email to the email address specified the email notification settings. NOTE The SMTP server must be configured for alert mail delivery.
3 Managing the System Administration To configure power management: STEP 1 Choose Administration > Power Management from the Navigation menu. The Power Management window opens. STEP 2 Set the parameters: • Restart/ Shutdown—To restart the NAS immediately, click RESTART. To shutdown the NAS immediately, click SHUTDOWN. • Configure Wake on LAN—Enable this option to power on the NAS remotely by Wake on LAN.
3 Managing the System Administration • - Turn on the server automatically—The NAS will power on as soon as power is restored. - The server should remain off—The NAS will remain off when power returns. Set power on/power off/restart schedule—This option allows you to power on or power off the NAS on a schedule. From the drop-down lists, select everyday, weekdays, weekend, or any days of the week and set the time for automatic system power on, power off, or restart. Weekdays represent Monday to Friday.
3 Managing the System Administration To enable the network recycle bin: STEP 1 Choose Administration > Network Recycle Bin from the Navigation menu. The Network Recycle Bin window opens. STEP 2 Click Enable Network Recycle Bin to enable the network recycle bin. The system will keep all files deleted from any of the network share folders in the Network Recycle Bin. The files will be kept accordingly with the Network Recycle Bin number respective to the order of the disk volume when it was created.
3 Managing the System Administration Backup/Restore Settings From the Administration > Backup/Restore Settings window, you can backup and restore system settings. NOTE It is good practice to periodically back up the system settings, especially if changes are made to the NAS configuration and saved to your computer. Since the NAS backup config files are always named the same (backupdata.
3 Managing the System Administration - Browse—Click to select a previously saved setting file and click Restore. NOTE It is important for the user to backup the system settings on a weekly basis so that the most current system changes are included in the backup. TFTP Configuration—TFTP configuration is used to enable a saved configuration to be pushed out to the NAS. For instance, a reseller might create a custom configuration to distribute to all of their clients.
3 Managing the System Administration System Log Settings From the Administration > System Log Settings window, you can view, save, and clear the system event logs. System Event Logs From the Administration > System Log Settings > System Event Logs window, you can display warning, error, and informational messages. In the event of a system malfunction or an error indicator light on the front panel, the event logs can be retrieved to help diagnose the system problem.
3 Managing the System Administration • Content—Description of the log. STEP 2 From the drop-down list, you can filter the type of log message displayed. Log types are All events, Informational, Error, and Warning messages. STEP 3 From the drop-down list, Displays records per page, select the number of records to display. STEP 4 Click the arrows in the lower right to navigate forward or back on the System Event Logs window.
3 Managing the System Administration To view the system connection logs: STEP 1 Choose Administration > System Log Settings > System Connection Logs from the Navigation menu. The System Connection Logs window opens and displays the following information. • Type—Type of log. Log types are Informational, Error, and Warning messages. • Date—Date that the log occurred. • Time—Time that the log occurred. • Users—User or system that generated the log entry. • Source IP—IP address of the user.
3 Managing the System Administration STEP 3 From the drop-down list, Displays records per page, select the number of records to display. STEP 4 Click the arrows in the lower right to navigate forward or back on the System Connection Logs window. To configure the system connection logs options: STEP 1 Choose Administration > System Log Settings > System Connection Logs from the Navigation menu. The System Connection Logs window opens. STEP 2 Click Options to specify the connection type to be logged.
3 Managing the System Administration To save the system connection logs: STEP 1 Choose Administration > System Log Settings > System Connection Logs from the Navigation menu. The System Connection Logs window opens and displays the following information. STEP 2 Click Save and save the .csv file generated by the system. To disconnect the IP address connection or add the IP address to the block list: STEP 1 Choose Administration > System Log Settings > System Connection Logs from the Navigation menu.
3 Managing the System Administration • Type—Real-time status for on-line users. • Login Date—Date that the user logged in. • Login Time—Time that the user logged in. • Users—User or system that generated the log entry. • Source IP—IP address of the user. • Computer Name—Name of the computer (if applicable) or local host that generated the log entry. • Connection Type—Type of connection. For example, HTTP, FTP, Telnet, SSH, AFP, SAMBA, RADIUS, or iSCSI.
3 Managing the System Administration • Add to the block list—Select to block the selected IP address. - • From the drop-down list, select the time frame that you want the IP address to be blocked. Disconnect this connection and block the IP—Select to disconnect the connection and also block the IP address. STEP 3 Click OK to save the settings or click Cancel to exit.
3 Managing the System Administration STEP 4 In the UDP Port field, enter the UDP port number used to transmit syslog messages. Default is 514. STEP 5 Select the logs to record. • System Event Logs—Enable to record the system event logs. • System Connection Logs—Enable to record the system connection logs. You must enable and configure the syslog server from Application Servers > Syslog Server in order to use this feature. STEP 6 Click Apply to save the syslog settings.
3 Managing the System Administration To upgrade the firmware: STEP 1 Choose Administration > Firmware Upgrade from the Navigation menu. The Firmware Upgrade window opens. The current firmware version is displayed. STEP 2 Click Browse to locate the correct firmware file for the system update. Before updating the system, verify that the product model and firmware version you are going to update is correct.
3 Managing the System Administration To restore factory defaults: STEP 1 Choose Administration > Restore to Factory Default from the Navigation menu. The Restore to Factory Default window opens. STEP 2 Click Reset to reset all settings to factory default. ! CAUTION When you restore to the factory default settings, all of the drive data, user accounts, network shares, and system settings are cleared and restored to default. Please back up all important data and system settings before resetting the NAS.
3 Managing the System Administration UPnP Discovery Service From the Administraton > Network Service Discovery > UPnP Discovery Service window, you can enable UPnP discovery service. When a device is added to the network, the UPnP discovery protocol allows the device to advertise its services to the control points on the network. By enabling the UPnP Discovery Service, the NAS can be discovered by any operating systems that support UPnP.
3 Managing the System Administration If you are using Windows, you can utilize Bonjour by installing Bonjour for Windows or the Cisco FindIT Network Discovery Utility. NOTE Prior to enabling the service from the Administraton > Network Service Discovery > Bonjour window, you need to activate each network service, such as FTP, in order to allow the NAS to advertise the service with Bonjour.
3 Managing the System Administration • UPNP—DLNA media server • CSCO-SB—Cisco Small Business enabled devices STEP 3 Click Apply to save the settings. Users From the Administration > Users window, you can view a list of users, import or export users, create a new user, create multiple users, configure user settings, and delete users. The system creates the following users by default: NOTE • admin—By default, the administrator admin has access to system administration and cannot be deleted.
3 Managing the System Administration View Users To view the users: STEP 1 Choose Administration > Users from the Navigation menu. The Users window opens and displays the following information. • User Name—A list of the users assigned to this NAS. • Quota—Space allocated for this user. • Action—An action to perform for this user. Options are Change Password, Edit Account, User Groups, and Private Network Share.
3 Managing the System Administration • Privilege—Privilege for the share folders. Privilege access options are read only, read/write, and deny access. STEP 3 Click Next to continue to User Information settings. STEP 4 Enter the user information: • User Name—User name. The user name must not exceed 32 characters. It is case-sensitive and supports double-byte characters, such as Chinese, Japanese, and Korean.
3 Managing the System Administration a Windows, UNIX, or Mac platform. Only an user account assigned to this personal folder can see it. Later if you want to change this folder for others to see, go to that share and edit the account. • Lock file (oplocks)—Yes is the default. Click No to unlock the file. By default, the file is locked so that another user cannot write to this file. Only an administrator account can override this privilege. • Disk Volume—From the drop-down list, select the disk volume.
3 Managing the System Administration STEP 3 Click Next to continue to the Account Login Info window. STEP 4 Enter the parameters. • User Name Prefix—User name prefix. For example, this could be a department prefix such as Engineering or Marketing. • User Name Start No—Number that will be appended to the first user created for the multiple users. • Number of Users—Number of multiple users that you want to create. • Password—Password. It is recommended to use a password with at least 6 characters.
3 Managing the System Administration Export Users To export users from the NAS: STEP 1 Choose Administration > Users from the Navigation menu. The Users window opens. STEP 2 Click Import/Export Users. The Import/Export Users window opens. STEP 3 Select Export user and user group settings. STEP 4 Click Next to download and save the account setting file (.bin) on a local drive. The file can be imported to another NAS for account setup.
3 Managing the System Administration STEP 6 Click Next to import the users. A list of imported users is displayed, showing username, password, group name, and quota setting, if applicable. NOTE Any users with an abnormal status, highlighted in red, will not be imported. STEP 7 Click Next to create the user accounts. STEP 8 Click Finish after the user accounts have been created. Supported File Formats Supported file formats for importing users and user groups to the NAS are *.txt, *.csv, and *.bin.
3 Managing the System Administration STEP 4 Save the file in .csv format. If the file contains double-byte characters, open the .csv file in Notepad and save the file in UTF-8 encoding. Delete a User To delete a user: STEP 1 Choose Administration > Users from the Navigation menu. The Users window opens. STEP 2 Click the check box next to the user name that you want to delete. STEP 3 Click Delete. STEP 4 Click OK to continue or Cancel to exit.
3 Managing the System Administration View User Groups To view the user groups: STEP 1 Choose Administration > User Groups from the Navigation menu. The User Groups window opens and displays the following information. • Group Name—A list of the user groups assigned to this NAS. • Action—An action to perform for this user group. Options are Details, Edit Group Users, and Private Network Share.
3 Managing the System Administration STEP 5 Click the arrows in the lower right to navigate forward and back on the User window. Create a User Group To create a user group: STEP 1 Choose Administration > User Groups from the Navigation menu. The User Groups window opens. STEP 2 Click Create a User Group. The Create a User Group wizard window opens to guide you through the new group settings. • User Group Name—Enter the User Group name. A group name must not exceed 256 characters.
3 Managing the System Disk Management STEP 4 Click OK to continue or Cancel to exit. Disk Management This section describes the functions under Disk Management that let you configure the disks and view disk status. The following topics are included: • Volume Management • RAID Management • HDD SMART • Encrypted File System • iSCSI • Virtual Disk Volume Management The Disk Management > Volume Management window shows the model, size, and current status of the disks in the NAS.
Managing the System Disk Management Cisco Small Business NSS300 Series Smart Storage Administration Guide 3 112
3 Managing the System Disk Management Depending on the NAS model that you own, volumes can be created in the following volume types: Volume Type Description Single Disk Volume Each disk will be used as a standalone disk. However, if a disk is damaged, all data will be lost. RAID 1 Mirroring Disk Volume RAID 1 (mirroring disk) protects your data by automatically backing up the contents of one drive onto the second drive of a mirrored pair. This protects your data if one of the drives fails.
3 Managing the System Disk Management Volume Type Description Linear Disk Volume (JBOD) JBOD is also defined as “Just a Bunch of Disks.” You can combine two or more disks into one larger disk. When a file is saved, it will be saved on physical disks sequentially, but does not have a disk failure file protection function. The overall capacity of linear disk is the sum of all disks. Linear disk is generally used for storing large data and is not appropriate to use for file protection of sensitive data.
3 Managing the System Disk Management Volume Type Description RAID 6 Disk Volume RAID 6 disk volume is ideal for important data protection. To create a RAID 6 disk volume, a minimum of 4 hard disks are required. The total capacity of RAID 6 disk volume equals the size of the smallest capacity disk in the array x (number of hard disks -2). It is recommended that you use same brand and same capacity hard drive to establish the most efficient hard drive capacity.
3 Managing the System Disk Management To scan for bad blocks on a disk: STEP 1 Choose Disk Management > Volume Management from the Navigation menu. The Volume Management window opens. STEP 2 Click Scan Now for the drive that you want to scan. The status of the scan is shown in the Status column. To format a volume: STEP 1 Choose Disk Management > Volume Management from the Navigation menu. The Volume Management window opens. ! CAUTION Formatting a volume will remove all data from it.
3 Managing the System Disk Management To check a volume: STEP 1 Choose Disk Management > Volume Management from the Navigation menu. The Volume Management window opens. STEP 2 Click Check Now on the volume that you want to check. RAID Management The RAID Management function enables capacity expansion, RAID configuration migration, or spare drive configuration while preserving the original drive data.
3 Managing the System Disk Management Action Description Migrate This action enables a drive configuration to be migrated to a different RAID configuration. Migrate is supported for the following drive configurations: • Migrate single drive to RAID 1, 5, or 6 • Migrate RAID 1 to RAID 5 or 6 • Migrate RAID 5 to RAID 6 • Migrate single disk mode or RAID 1 to RAID 10. Configure spare drive This action allows you to add or remove a RAID 5 spare drive.
3 Managing the System Disk Management To expand the capacity of a disk volume: ! CAUTION Do not turn off power to the NAS during this process. STEP 1 Choose Disk Management > RAID Management from the Navigation menu. The RAID Management window opens. STEP 2 Click on the volume that you want to expand. STEP 3 Click Expand Capacity. The Expand capacity window opens.
3 Managing the System Disk Management To add a hard drive: NOTE For RAID 10, adding hard drive(s) requires adding one pair of hard drives into the RAID 10 volume at one time. STEP 1 Choose Disk Management > RAID Management from the Navigation menu. The RAID Management window opens. STEP 2 Select the hard drive to add to the RAID configuration. STEP 3 Click Add Hard Drive. STEP 4 Select the hard drive to add to the RAID and click Add Hard Drive.
3 Managing the System Disk Management When migration is in process, the required time and total drive capacity after migration are displayed in the Description field. After migration completes, the new drive configuration is displayed and the status is Ready. You can use the new drive configuration. To configure a spare drive: STEP 1 Prepare a drive of the same format and same capacity (or larger) as an existing drive in the RAID configuration. The drive configuration status must be Ready.
3 Managing the System Disk Management Tab Description Summary Shows the hard disk SMART summary and the latest test results. Hard disk information Shows hard disk model, number, serial number, disk capacity, firmware, and ATA information. SMART information Shows value and status for items such as spin-up time, power on hours and cycles, temperataure, and error rates. Test Select to execute the a rapid or complete SMART test for the hard disk. The test result will be shown.
3 Managing the System Disk Management To test a hard disk: STEP 1 Choose Disk Management > HDD SMART > Test from the Navigation menu. The Test window opens. STEP 2 Select the hard disk that you want to test. STEP 3 Choose either Rapid Test or Complete Test to test the hard disk. The Complete Test is more thorough, but will take longer to test. STEP 4 Click Test. To set temperature alarm settings and schedule hard disk tests: STEP 1 Choose Disk Management > HDD SMART > Settings from the Navigation menu.
3 Managing the System Disk Management You can create encrypted volumes in Disk Management > Volume Management window and encrypted volumes can only be configured when creating a disk volume. To manage disk volume encryption: STEP 1 Choose Disk Management > Encrypted File System from the Navigation menu. The Disk Volume Encryption Management window opens. STEP 2 Click Encryption Key Management. The Encryption Key Management window opens. STEP 3 Choose encryption options and click Apply.
3 Managing the System Disk Management iSCSI Initiator Installation If you are using Windows Vista, Windows 7, or Windows Server 2008, Microsoft iSCSI software initiator is included. On these platforms, no installation is required. For other Windows platforms, some basic steps of iSCSI initiator installation are: 1. When installing the iSCSI initiator on a Windows machine, the setup will take you through the process of "Enabling MPIO for iSCSI." 2.
3 Managing the System Disk Management Maximum iSCSI Targets and LUNs A maximum of 256 iSCSI targets and LUNs (Logical Unit Number) can be created. For example, if you create 100 targets on the NAS, the maximum number of LUNs you can create is 156. Multiple LUNs can be created for each target. However, the maximum number of concurrent connections to the iSCSI targets supported by the NAS varies depending on your network infrastructure and the application performance.
3 Managing the System Disk Management STEP 5 Click the Target Management tab to create iSCSI targets on the NAS. If you have not created any iSCSI targets, the Quick Configuration Wizard appears. STEP 6 Click OK to launch the wizard. STEP 7 From the iSCSI Quick Configuration Wizard window options, click iSCSI Target with a mapped LUN, then click Next.
3 Managing the System Disk Management • User Name—Enter the initiator user name for the mutual CHAP authentication. Maximum length is 12-16 characters. • Password—Enter the password. Maximum length is 12-16 characters. • Re-enter Password—Re-enter the password for verification. STEP 12 Click Next to create an iSCSI LUN. An iSCSI LUN is a logical volume mapped to the iSCSI target.
3 Managing the System Disk Management Creating Additional LUNs for an iSCSI Target From the Disk Management > iSCSI > Target Management window, you can create multiple LUNs for an iSCSI target. The LUNs created can be mapped to and unmapped from the iSCSI target anytime. You can also unmap the LUN from a target and map it to another target. To create multiple LUNs: STEP 1 Choose Disk Management > iSCSI > Target Management from the Navigation menu. The Target Management window opens.
3 Managing the System Disk Management - Thin-Provisioning—Select this option to allocate the disk space in a flexible manner. You can allocate the disk space to the target anytime regardless of the current storage capacity available on the NAS. Overallocation is allowed since the storage capacity of the NAS can be expanded by online RAID capacity expansion (available in RAID 1, 5, 6). - Instant Allocation—Select this option to allocate the disk space to the LUN instantly.
3 Managing the System Disk Management Item Status Description iSCSI Target Ready The iSCSI target is ready but no initiator has connected to it yet. Connected The iSCSI target has been connected by an initiator. Disconnected The iSCSI target has been disconnected. Offline The iSCSI target has been deactivated and cannot be connected by the initiator. Enabled The LUN is active for connection and is visible to authenticated initiators.
3 Managing the System Disk Management Action Description Disable Click this icon to disable a LUN. All the connections will be removed. Enable Click this icon to enable a LUN. Unmap Click this icon to unmap the LUN from the target. Note that you must disable the LUN first before unmapping the LUN. When you click this icon, the LUN will be moved to the Un-Mapped iSCSI LUN List. Map Click this icon to map the LUN to an iSCSI target. This option is only available from the Un-Mapped iSCSI LUN List.
3 Managing the System Disk Management Advanced ACL From the Disk Management > iSCSI > Advanced ACL window, you can create a LUN masking policy to configure the permission of the iSCSI initiators that attempt to access the LUN mapped to the iSCSI targets on the NAS. To create a LUN masking policy: STEP 1 Choose Disk Management > iSCSI > Advanced ACL from the Navigation menu. The Advanced ACL window opens. STEP 2 Click Add a Policy.
3 Managing the System Disk Management If no LUN masking policy is specified for a connected iSCSI initiator, the default policy is applied. The default policy allows read and write access from all the connected iSCSI initiators. You can click the Edit icon on the LUN masking list to edit the default policy. NOTE Make sure you have created at least one LUN on the NAS before editing the default LUN policy.
3 Managing the System Disk Management After the target is connected, Windows will detect its presence and treat it as if there is a new hard disk drive added that needs to be initialized and formatted before it can be used. STEP 9 Right-click My Computer > Manage. The Computer Management window opens. STEP 10 Choose Storage > Disk Management from the left panel. A window displays automatically and ask if you want to initialize the newly found hard drive.
3 Managing the System Disk Management STEP 4 In the Discover Targets window, enter the following parameters: • Address—Enter the NAS IP address. • Port—Enter the iSCSI target port number. The default port number is 3260. • CHAP—If applicable, enter the CHAP authentication information. - Target User Name—Enter the target user name for CHAP authentication. - Target Secret—Enter the target secret key for CHAP authentication.
3 Managing the System Disk Management About Linux Open-iSCSI Initiator The Linux Open-iSCSI Initiator is a built-in package in Ubuntu 8.04 LTS or later. You can connect to an iSCSI volume at a shell prompt with a few commands. For more information about Ubuntu, see: http://www.ubuntu.com/ To download Open-iSCSI see: http://www.open-iscsi.org/ Before you start Install the Open-iSCSI package. The package is also known as the Linux OpeniSCSI Initiator.
3 Managing the System Disk Management You should see the login message as: Login session [iface: default, target: iqn.2004-04.com:NAS:iSCSI.ForUbuntu.B9281B, portal: 10.8.12.31,3260] [ OK ] STEP 6 Check the device status with dmesg. # dmesg | tail STEP 7 Enter the following command to create a partition. In this example, /dev/sdb is the device name. # fdisk /dev/sdb STEP 8 Format the partition using the following command: # mkfs.
3 Managing the System Disk Management Virtual Disk The Virtual Disk (VD) feature enables the expansion of the NAS capacity beyond the physical storage of a NAS. By using iSCSI protocol, one NAS unit acts as the master of a NAS stack and one or more additional NAS units act as stack targets to expand the capacity of the master NAS unit.
3 Managing the System Disk Management • - Formatting—The disk is being formatted. - Unmount—Failed to mount the remote disk. Could be due to the disk not formatted yet or the file system is not EXT3. - Disconnect—The remote target is disconnected. Create a share folder for the virtual disks—Click to create a share folder for the virtual disks. See Share Folders, page 142.
3 Managing the System Disk Management To add a virtual disk: STEP 1 Choose Disk Management > Virtual Disk from the Navigation menu. The Virtual Disk window opens. STEP 2 Click Add Virtual Disk. STEP 3 Enter the parameters for the new Virtual Disk: • Target Server IP/Name—Target server IP address or hostname. • Port—Port number. The default is 3260. • Get Remote Disk—Retrieves the iSCSI target list. • Target Name—The drop-down list displays the iSCSI target from the remote NAS.
3 Managing the System Network Shares • File System—The drop-down list displays the supported file system for the virtual disk. STEP 6 Click Finish to continue. The Configure Virtual Disk window displays the current configuration parameters for the target. STEP 7 Click Apply. The Configure Virtual Disk window opens and displays a summary of the virtual disk. • Virtual Disk Name—Virtual disk name entered or default. • File System—File system selected and supported by the NAS.
3 Managing the System Network Shares Action Icons In the Share Folders window, there are a number of actions that you can perform on each share folder as described below. Action Icon Description Property Click this icon to edit the share folder property, including disk volume, hide network drive, lock file, path, comment, and enable write-only FTP access. NFS Access Control Click this icon to edit the NFS access right of the share folder. See NFS Access Control, page 146.
3 Managing the System Network Shares Action Icon Description Microsoft Networking Host Access Control Click this icon to set the host access control for a share folder. See Microsoft Networking Host Access Control, page 147. Refresh Click this icon to instantly refresh the status of the share folder and get information, such as total size, number of folders, and number of files on that network share. NOTE Share Folder status does not update dynamically. You must click Refresh for the latest status.
3 Managing the System Network Shares Field Description Guest Access Right A Guest User can connect only to a shared folder on the NAS without a username or password. This allows you to make a shared folder “public” so that anyone can connect to the shared folder. Read Only—Guest can only read files, folders, and subfolders in the network share and any subdirectories but cannot write, create or delete any files or folders.
3 Managing the System Network Shares STEP 7 Select the access permissions (Read Only, Read/Write, Deny Access) for the user to be added. At least one checkbox must be checked to add a user. You can switch back and forth to add multiple users with different permissions. STEP 8 Click Add to add the selected users/groups to the permission list with the correct permission. NOTE The maximum number of users and groups allowed for each permission is 230 per folder.
3 Managing the System Network Shares • IP network—Can be specified in two formats. The first format is a.b.c.d/x, where a.b.c.d refers to the network and x refers to number of bits of the network mask. For example, the IP configuration can be specified as 192.168.0.0/24. The second valid format is a.b.c.d/network mask. In this case, a.b.c.d refers to the network and the following value refers to the network mask setting. For example, the same IP configuration can be specified as192.168.100.8/255.255.255.
3 Managing the System Network Shares • Use wildcard characters to specify a series of servers—Use wildcard characters to specify a series of IP address and hosts. Use the asterisk (*) as a substitute for zero or more characters. Use the question mark (?) as a substitute for a single character in a name. When you use wildcard characters in a valid host name, dot (.) is included in wildcard characters. For example, when you enter *.example.com, one.example.com and one.two.example.com are both included.
3 Managing the System Network Shares To restore default network shares: STEP 1 Choose Network Shares > Share Folders from the Navigation menu. The Share Folders window opens. STEP 2 Click Restore Default Network Shares. A dialog asks if you are sure that you want to restore default network shares. Click OK to continue.
3 Managing the System Network Shares To mount an ISO file on the NAS: STEP 1 Choose Network Shares > Share Folders > ISO Share Folders from the Navigation menu. The ISO Share Folders window opens. STEP 2 Click Mount An ISO File. The Choose An ISO Image File window opens. STEP 3 From the Source ISO Image File field, select an ISO image file on the NAS. STEP 4 Click Next and the image file will be mounted as a share folder on the NAS.
3 Managing the System Network Shares Folder Aggregration The Shared Folder Aggregation is used to build a hierarchical view of multiple file servers and shares on the network. This feature can aggregate, that is, gather, all shared folders within a local network into a "portal folder" on the NAS. Instead of having to think of a specific machine name for each set of files, you can easily access all shared folders by accessing the "portal folder.
3 Managing the System Network Shares System Host Name IP Address NAS Mynas 192.168.1.10 Portal Folder Name: ShareRoot Link Name: linka: Link to share folder on Host A linkb: Link to share folder on Host B Host A (Windows XP) Apollo 192.168.1.100 Remote Share Name: shared_software Host B (Windows 2003) Diana 192.168.1.200 Remote Share Name: public_software Client PC Pcclient 192.168.1.
3 Managing the System Network Shares For this example configuration, enter the following parameters from the table: • • Link 1: - Name—Enter linka. - Host Name—Enter Apollo. - Remote Share Folder—Enter shared_software. Link 2: - Name—Enter linkb. - Host Name—Enter 192.168.1.200. - Remote Share Folder—Enter public_software. NOTE Make sure you have created share folders on both host Apollo and Diana. You can enter either the NetBIOS name or IP adress in the Host Name field.
3 Managing the System Network Shares To enable advanced folder permissions: STEP 1 Choose Network Shares > Share Folders > Advanced Options from the Navigation menu. The Advanced Options window opens. STEP 2 Click Enable Advanced Folder Permissions to enable advanced folder permissions. STEP 3 Click Apply, then Yes to continue. NOTE If the NAS is rebooted during this process, the process will start over after reboot. You can stop the process by disabling the advanced folder permission.
3 Managing the System Network Shares • Only the owner can delete the contents—When enabled, only the folder owner and admin can delete the contents. • Only admin can create files and folders—When enabled, any users that have Read/Write access to the shared folder, will not be able to create subfolders within the shared folder. Only the admin can create subfolders within the shared folder.
3 Managing the System Network Shares NOTE In the following example, in the Active Directory, you have root folder “Department” with four subfolders: Accounting, Public, RD, and Sales. You want to allow users to have read/write access to the folders but they are not allowed to create any subfolders or files under “Department.
3 Managing the System Network Shares The user can be displayed as “ADTEST2+backupadm” or “ADTEST2\backupadm” depending on the option Login Style in Network Services > Microsoft Networking > Advanced Options. STEP 4 Click Add. STEP 5 Locate the domain user on the folder permissions table and select Special Permission. STEP 6 Check the check box Apply changes to files and subfolders. STEP 7 Click Apply.
3 Managing the System Network Shares Field Description Enable Quota for all users The Quota function is disabled by default. You can activate this function to manage or allocate disk space for each user. Quota size on the disk Set quota size for each user's access authorization to the disk. A user is denied the right to create new files or directories once the quota size is exceeded.
3 Managing the System Network Services Network Services This section describes the following network services that are supported on the NAS. • Microsoft Networking • Apple Networking • NFS Service • FTP Service • Telnet/SSH • SNMP Settings • Web Server • Remote Access Microsoft Networking The NAS device supports Microsoft networking protocols used with home and business LANs. Microsoft Windows users must enable Microsoft networking in order to access the files on network share folders.
3 Managing the System Network Services To enable Microsoft networking: STEP 1 Choose Network Services > Microsoft Networking from the Navigation menu. The Microsoft Networking window opens. STEP 2 Click Enable file service for Microsoft networking to enable Microsoft networking. STEP 3 Select either Standalone Server or AD Domain Member networking type and enter the appropriate parameters according to the the networking type that you choose. • Standalone Server—Use local Users for user authentication.
3 Managing the System Network Services • AD Domain Member—Use a Microsoft AD domain to authenticate users. Field Description Server Description (Optional) Describe the NAS so that users can easily identify the server. For example, the name of the administrator or department, or the location of the server. Domain NetBIOS Name Enter the NetBIOS domain name from the AD Domain server. To identify the name, from the AD server open a window from Control Panel > System Properties.
3 Managing the System Network Services Field Description Domain Administrator Password Enter the AD domain administrator password for AD domain server authentication. STEP 4 Click Apply. Your Microsoft networking settings are updated to the NAS. Advanced Options From the Network Services > Microsoft Networking > Advanced Options window, you can configure advanced settings such as enabling WINS server, NTLMv2 authentication login for shared folders, and enable trusted domains.
3 Managing the System Network Services WINS server IP address on the NAS. Click the check box Use the specified WINS server to enable the specified WINS server and enter the WINS server IP address. STEP 4 Click Local Master Browser to make the NAS responsible for keeping track of computers available on the network or the computers that have announced themselves as master browser for offering services.
3 Managing the System Network Services To enable Apple networking: STEP 1 Choose Network Services > Apple Networking from the Navigation menu. The Apple Networking window opens. STEP 2 Click Enable Apple Filing Protocol to enable Apple networking. STEP 3 Click Apply. Your Apple networking settings are updated to the NAS. NFS Service From the Network Services, NFS Service window, Linux users can enable NFS Service to support file access by Linux servers.
3 Managing the System Network Services To enable NFS service: STEP 1 Choose Network Services > NFS Service from the Navigation menu. The NFS Service window opens. STEP 2 Click Enable NFS Service to enable NFS service. NOTE For virtualization environment, it is recommended that you disable the write cache function in the Administration > Hardware dialog box. Default is disabled. STEP 3 Click Apply. Your NFS service settings are updated to the NAS.
3 Managing the System Network Services FTP Service FTP clients can have access to network share folders on the NAS device. To enable FTP service: STEP 1 Choose Network Services > FTP Service from the Navigation menu. The FTP Service window opens. STEP 2 Click Enable FTP Service to enable FTP service. STEP 3 Select at least one FTP transfer protocol type: • FTP (standard)—Use general FTP protocol. • FTP with SSL/TLS (Explicit)—Use SSL or TLS Explicit encryption protocol.
3 Managing the System Network Services does not support Unicode, select No for Unicode Support and select a supported filename encoding from Administration > General Settings so that folders and files can be displayed correctly. STEP 6 You can enable or disable anonymous login to the FTP site by clicking Yes (enabled) or No (disabled) in the Enable Anonymous field. The default setting is No.
3 Managing the System Network Services Telnet/SSH From the Network Services > Telnet/SSH window, you can allow access to the NAS using a Telnet or SSH connection. NOTE Only the “admin” account can login remotely. User with administrator privileges is not allowed to login remotely. To enable Telnet/SSH remote login: STEP 1 Choose Network Services > Telnet/SSH from the Navigation menu. The Telnet/SSH window opens. STEP 2 Click Allow Telnet connection to enable Telnet/SSH remote login.
3 Managing the System Network Services SNMP Settings From the Network Services > SNMP Settings window, you can configure Simple Network Management Protocol (SNMP), which is widely used in network management systems to monitor appliances attached to a network such as a NAS. You can set up SNMP traps to be alerted via SNMP. You can enter up to three SNMP trap addresses. In addition, you can also select the system event log level in SNMP.
3 Managing the System Network Services STEP 8 Click Apply. Your SNMP settings are updated to the NAS. STEP 9 To install the SNMP MIB to your managing systems, click Download and save the file. The MIB is a type of database in ASCII text format that is used to manage the NAS in the SNMP network. The SNMP manager uses the MIB to determine the values or understand the messages sent from the agent (NAS) within the network. You can download the MIB and view it with any word processor or text editor.
3 Managing the System Network Services To enable web server: STEP 1 Choose Network Services > Web Server from the Navigation menu. The Web Server window opens. STEP 2 Click Enable Web Server to enable the web server. STEP 3 Enter a Port Number for the web server. The default value is 80. STEP 4 Enable or disable register_globals by clicking On (enable) or Off (disable). The setting is disabled by default. When the web program asks to enable PHP register_globals, enable register_globals.
3 Managing the System Network Services The information provided in the table below is used in the examples as a reference guide only. Host Name WAN/LAN IP and Port Document Root Demo Web Application site1.mysite.com WAN IP: 111.222.333.444 LAN IP (NAS): 10.8.12.45 Port (NAS): 80 /Web/site1_mysite Joomla /Web/site2_mysite WordPress /Web/www_mysite2 phpBB3 site2.mysite.com www.mysite2.
3 Managing the System Network Services To use virtual host, follow these steps: STEP 1 Choose Network Services > Web Server > Virtual Host from the Navigation menu. The Virtual Host window opens. STEP 2 Click Enable Virtual Host. After enabling virtual host, you can create multiple websites by uploading web files to each folder. STEP 3 Click Apply. STEP 4 Click Create New Virtual Host. The Create New Virtual Host window opens. STEP 5 Enter the following parameters: • Host Name—Enter the host name.
3 Managing the System Network Services http://NAS_host_name OR https://NAS_host_name In this example, the URLs are: • http://site1.mysite.com • http://site2.mysite.com • http://www.mysite2.com For this example, you would see the Joomla, phpBB3, and WordPress web pages respectively. Remote Access From the Network Services > Remote Access window, you can activate Cisco Access Now. Cisco Access Now is the secure, easy-to-use way to access and manage your Smart Storage NAS devices from anywhere.
3 Managing the System Network Services Cisco Access Now Specifications The following table provides the Cisco Access Now specifications.
3 Managing the System Network Services To create a Cisco Access Now account and register your NAS: STEP 1 Choose Network Services > Remote Access from the Navigation menu. The Remote Access window opens. STEP 2 Click Activate Cisco Access Now. STEP 3 If you already have a Cisco Access Now account, continue to Step 7. If you do not have a Cisco Access Now account, in the Create Account section, click New Registration.
3 Managing the System Network Services STEP 5 Click Apply. You will receive a message that the account has been successfully created. In addition, an email confirming registration is delivered to the email address used when creating the account. Save your Cisco Access Now account details to register your NAS. STEP 6 Click OK to return to the Remote Access window.
3 Managing the System Network Services STEP 9 The Status table displays the following: • Owner—Email address associated with the registered NAS device and the Cisco Access Now account. • State—Active or Inactive. • User Level—Basic or Pro. For more information about user levels, see www.ciscoaccessnow.com/service-plans. • Last Session—Email address for the last user that connected to the NAS from the Cisco Access Now website.
3 Managing the System Network Services you suspended service, you will need to register the NAS device for remote access service. • Deactivate—To disable the remote access feature from the NAS device, click Deactivate. Accessing Your NAS From Anywhere You can securely access your NAS from a web browser anywhere, anytime. From the web browser you can launch the Smart Storage GUI the same as if you were accessing the NAS locally.
3 Managing the System Network Services Previewing or Modifying the Remote Access Settings To preview or modify the remote access settings: STEP 1 From a web browser, go to www.ciscoaccessnow.com and login using your Cisco Access Now account email address and password. From the My Devices window, the NAS devices that you have registered are displayed.
3 Managing the System Network Services • Device Type—Network Storage • Manufacturer—Cisco • Device Identification—NAS identification number. • New Name—Enter a new name for the NAS device if you want to change the current NAS device name. Click Rename to confirm. • Transfer Email—Enter the Cisco Access Now email address that you would like to transfer the NAS device to. This option is used if you are giving up the ownership of the NAS device or if you are changing email addresses.
3 Managing the System Application Servers Application Servers This section describes the numerous applications available that expand the NAS capabilities. • Web File Manager • Multimedia Station • Download Station • iTunes Server • UPnP Media Server • MySQL Server • PKG Plugins • Syslog Server • RADIUS Server • Backup Server Web File Manager You have the option of using a web browser to access your files on this NAS.
3 Managing the System Application Servers To enable the Web File Manager: STEP 1 Choose Application Servers > Web File Manager from the Navigation menu. The Web File Manager window opens. STEP 2 Click Enable Web File Manager to enable the Web File Manager. STEP 3 Click Apply. Your Web File Manager settings are updated to the NAS. NOTE You must first create a network share before using Web File Manager.
3 Managing the System Application Servers Accessing the Web File Manager This section describes how to use the Web File Manager which allows you to manage the files on your NAS from the Internet. There are three ways to access the Web File Manager: • Directly using the Web File Manager URL. • From the NAS main login window. • From the administration window. NOTE You must know the IP address of your NAS to login to the Web File Manager.
3 Managing the System Application Servers Using the Web File Manager The Web File Manager window is composed of three areas: Directory Tree (labled Web File Manager), Details, and the Actions area. These are explained in more detail below. Directory Tree Actions area Details area • Directory Tree—The Directory Tree shows a visual representation of the files and directories of your NAS. You can expand and collapse the structure by clicking on the plus (+) and minus (-) icons.
3 Managing the System Application Servers Action Icons In the Web File Manager window there are a number of actions that you can perform on files as described below. Action Icon Description Parent Folder Click to move to the parent folder of the currently selected file. Refresh Click to refresh the contents of the current directory. Upload Click to upload a file into the current directory. Download Click to download a file or directory from the current directory.
3 Managing the System Application Servers To upload a file to the current directory: STEP 1 Click the Upload icon. The Upload to window opens. STEP 2 Click Browse and select a file. Click Open. NOTE If Skip is chosen for the Mode, the file will not be copied if another file exists with the same filename. If Overwrite is chosen for the Mode and if there is a file with the same filename, then that file will be overwritten. STEP 3 Click Start. Your files are copied to your NAS.
3 Managing the System Application Servers To copy a file or folder on the NAS: STEP 1 Select the file or folder that you want to copy. STEP 2 Click the Copy icon. The Copy to dialog opens. NOTE If Skip is chosen for the Mode, the file will not be copied if another file exists with the same filename. If Overwrite is chosen for the Mode and if there is a file with the same filename, then that file will be overwritten. STEP 3 Enter a new name for the file or folder and click Ok.
3 Managing the System Application Servers Mount ISO Shares Using Web File Manager, you can mount an ISO file on the NAS as a share folder. To mount an ISO file on the NAS as a share folder: STEP 1 Login to the Administration window. STEP 2 Choose Web File Manager from the Application drop-down list, located in the top right corner of the window. The Web File Manager window opens. STEP 3 If a login window appears, login to the Web File Manager. STEP 4 Locate the ISO file on the NAS.
3 Managing the System Application Servers Multimedia Station From the Application Servers > Multimedia Station window, you can configure the NAS to share photos, music, or video files over the network. The Multimedia Station is a web interface that allows you to manage your multimedia files including videos, music, and photos. Prior to using Multimedia Station, you need to enable web server on the NAS. To use the Multimedia Station: STEP 1 Choose Network Services > Web Server from the Navigation menu.
3 Managing the System Application Servers STEP 6 Click Rescan media library to enable rescan media library. This option is enabled by default. • Daily Start Time—From the drop-down lists, select the time in hour and minutes. Hours are displayed in the 24-hour format. STEP 7 Click Apply. Your Multimedia Station settings are updated to the NAS. STEP 8 In the Reset admin password section, enter the following: • Password—new password for the Multimedia admin account.
3 Managing the System Application Servers Media Center The folders and multimedia files of the default network share (.../Multimedia) for Multimedia Station are shown in Media Center. You can view or play the multimedia contents (images, videos, and audio files) on the NAS using your web browser over LAN or WAN. Supported File Formats Content Type Supported File Format Audio MP3 Image JPG/JPEG, GIF, PNG (Animation will not be shown for animated GIF files) Video Playback: FLV, MPEG-4 Video (H.
3 Managing the System Application Servers Action Manage Album Icon Description Click to either create a new album under the current directory or add new files to this album by copying or uploading files to this directory. Action can be performed by administrators only. Set Album Cover Click to set up the album cover for each album/directory by specifying one photo in this album/directory. Action can be performed by administrators only.
3 Managing the System Application Servers Action Icon Description Details Click to browse the files in detailed view. The supported functions are: Open, Rename, Delete, Download, and Full Image View. Sort Click to sort files alphabetically in ascending or descending order. Search Click to search for files within the current directory. Play Music The NAS supports playing music files from your web browser. For the supported audio formats, see Supported File Formats, page 192.
3 Managing the System Application Servers STEP 4 To add a caption for the image, click Edit caption and enter the description. The description cannot exceed 512 characters. STEP 5 To submit comments about the image file, enter text in the Comment field and click Submit. Each comment cannot exceed 128 characters. STEP 6 To view comments, click All comments.
3 Managing the System Application Servers STEP 7 To upload files to the album, click the File Upload tab, then Browse to select the files to upload. STEP 8 Click File Upload to begin uploading the files. Manage Album You can manage an album (folder) in Multimedia Station and upload or copy files to the album. NOTE Action can be performed by administrators only.
3 Managing the System Application Servers To add an image file as the album cover: STEP 1 From Multimedia Station, choose Media Center > My Photo. STEP 2 Browse and select the album you want to add the album cover to. STEP 3 Click the Set Album Cover icon. STEP 4 Select the image file that you want as the album cover. STEP 5 Click Save. Slide Show You can view multiple images as a slide show. You can also set the photo frame, background music, and animation in the slide show mode.
3 Managing the System Application Servers To publish image files from Media Center: STEP 1 From Multimedia Station, choose Media Center > My Photo. STEP 2 Click the Publish icon. STEP 3 Select the image files you want to publish. You can publish a maximum of five photos at a time. STEP 4 Enter the following parameters: • Title—Enter the title for the images. Maximum number of characters is 256. • Link—Enter the IP address or host name of the NAS. The supported alphanumeric characters are dot (.
3 Managing the System Application Servers • Friend’s Name—Enter the name of the person receiving the images. Maximum number of characters is 128. • Friend’s Email—Enter the email address for the person receiving the images. Maximum number of characters is 128. • Message—Enter your personal message. Maximum number of characters is 1024. STEP 5 Click Send. Play Video The NAS supports playing video files from your web browser. For the supported video formats, see Supported File Formats, page 192.
3 Managing the System Application Servers The video will be converted to a FLV format, which is playable on your web browser. My Jukebox You can create playlists of music files and play them in My Jukebox. The album art and its information will be read from the ID3 tag automatically, if applicable. To create or edit your own playlist for My Jukebox: STEP 1 From Multimedia Station, go to Control Panel > Playlist Editor. NOTE Only the administrators can edit the playlists.
3 Managing the System Application Servers To add a user account on Multimedia Station: STEP 1 From Multimedia Station, choose Control Panel > User Management. STEP 2 Click Add User to create a user account. STEP 3 Enter the user information. • Username—Enter the username. The username field supports alphabets (A-Z and a-z), numbers (0-9), dash (-), and underscore (_). The username cannot exceed 32 characters. • Password— Enter the password.
3 Managing the System Application Servers • New Password—Enter the new password. The password field supports alphabets (A-Z, a-z), numbers (0-9), and -, !, @, #, $, %, _. The password must be 1 to 16 characters. • Verify Password—Re-enter the new password. STEP 3 Click Save to save the password changes. Playlist Editor You can create, add to, or delete a playlist. After creating the playlist, you can play it in My Jukebox.
3 Managing the System Application Servers To add or upload a photo frame: STEP 1 From Multimedia Station, choose Control Panel > Photo Frame Settings. To add a photo frame: a. From the Photo Frame Settings window, select a frame from the Photo Frame List. The selected frame is shown in the Preview area. b. Click Add. To upload a photo frame: a. From the Photo Frame Settings window, click Add. b. In the Name field, enter the name for the photo frame. The name of a photo frame can be 1 to 16 characters. c.
3 Managing the System Application Servers Download Station The NAS supports HTTP and FTP downloads. To use the download function of the NAS, you must enable the Download Station application. ! CAUTION It is illegal to download of copyrighted materials. The Download Station functionality is provided for downloading authorized files only. Downloading or distribution of unauthorized materials may result in severe civil and criminal penalty.
3 Managing the System Application Servers Accessing the Download Station This section describes how to use the Download Station which supports BT, HTTP, and FTP download. There are three ways to access the Download Station: directly using the Download Station URL, from the NAS main login window, or from the administration window. NOTE You must know the IP address of your NAS to login to the Download Station.
3 Managing the System Application Servers • Download Task—File name of the task. • Status—Download status of the task, such as Run or Wait. • Size—Total size of the task. • %—Download percentage of the task. • Time Left—Estimated download time of the download task. To add a new FTP/HTTP task: STEP 1 Click Add New FTP/HTTP Task. STEP 2 Enter the FTP or HTTP URL of the download task and select the share folder to save the files.
3 Managing the System Application Servers To configure download tasks: STEP 1 Click Set Config and enter the number of the maximum tasks you want to download at the same time. The default is 3. STEP 2 Enter the maximum download rate. The default is 0, which indicates unlimited. STEP 3 Enter the download time settings. Select continuous download or set the daily download time. If the end time value is smaller than the start time, the end time will be treated as the time on the next day.
3 Managing the System Application Servers To view diagnostic information of a download task: STEP 1 Select a task on the list STEP 2 Click Dump Diagnostic Information. iTunes Server From the Application Servers > iTunes Service window, you can enable the iTunes Server service. When enabled, this service lets you share mp3 files that are in the Multimedia folder on the NAS. You can find, browse, and play all the music files on the NAS using computers that are on the network by using iTunes.
3 Managing the System Application Servers STEP 4 To display the label information correctly, select the label encoding for the music files from the Label Encoding drop-down list. STEP 5 You can define Smart playlist rules to categorize the songs into different playlists. If there is no song that matches the rules in the playlist, the iTunes client will not show the playlist. If you want to create a Smart playlist, click the Smart Playlist tab, click Add, and enter a Smart playlist.
3 Managing the System Application Servers To enable the UPnP Media Server: STEP 1 Choose Application Servers > UPnP Media Server from the Navigation menu. The UPnP Media Server window opens. STEP 2 Click Enable UPnP Media Server to enable UPnP Media Server. STEP 3 If you want to view the UPnP Media Server configuration window with your browser, click After enabling this service, click the following link to enter UPnP Media Server configuration page.
3 Managing the System Application Servers To enable MySQL Server: STEP 1 Choose Application Servers > MySQL Server from the Navigation menu. The MySQL Server window opens. STEP 2 Click Enable MySQL Server to enable MySQL Server. STEP 3 To enable TCP/IP Networking, click Enable TCP/IP Networking and specify a port number. The default port is 3306. STEP 4 Click Apply. Your MySQL Server settings are updated to the NAS. NOTE You can install the phpMyAdmin package to manage your MySQL server.
3 Managing the System Application Servers To install a previously installed PKG package: STEP 1 Choose Application Servers > PKG Plugins from the Navigation menu. The PKG Plugins window opens. STEP 2 Click the PKG application that you want to install. The PKG Plugins window opens. STEP 3 Click the web page link for the application. The web page for the application opens. STEP 4 Follow the instructions on the application web page to continue installing the package.
3 Managing the System Application Servers To remove a PKG package: STEP 1 Choose Application Servers > PKG Plugins > PKG Installed from the Navigation menu. The PKG Plugins PKG INSTALLED window opens. STEP 2 Click on the package that you want to remove. STEP 3 Click Remove. The PKG Plugin is removed from the NAS. Syslog Server This section describes how to configure the syslog server settings for the NAS.
3 Managing the System Application Servers To enable the syslog server: STEP 1 Choose Application Servers > Syslog Server from the Navigation menu. The Syslog Server Configuration window opens. STEP 2 Click Enable Syslog Server to enable the Syslog Server. STEP 3 Enable UDP is automatically activated on port 514. You can change this to a different port by entering a different port number. You can also enable TCP by clicking on Enable TCP which uses TCP port 514 by default.
3 Managing the System Application Servers Filter Settings The Application Servers > Syslog Server > Filter Settings window displays the filter settings and status. From this window, you can also add or delete a filter. • Filter—Lists the filters that are currently defined. • Status—Shows the status of each filter. • Action—The type of action. • Add a New Filter—Click to define different filters and the expressions of each filter in the Filter Settings.
3 Managing the System Application Servers Syslog Viewer The Application Servers > Syslog Server > Syslog Viewer window displays the log file. • Date—Date that the log occurred. • Time—Time that the log occurred. • Facility—Program that logged the message. • Severity—Severity level of the log. • Hostname—Name of the host that originated the log. • Application—Name of the application that originated the log. • P.ID—Process ID of the log. • M.ID—Message ID of the log.
3 Managing the System Application Servers Server Settings Remote Authentication Dial In User Service (RADIUS) is a networking protocol that provides centralized authentication, authorization, and accounting management for computers to connect and use a network service. It is often used to manage access to the Internet or internal networks which may incorporate modems, access points, and web servers.
3 Managing the System Application Servers RADIUS Clients From the Application Servers > RADIUS Server > RADIUS Clients window, you can view the existing RADIUS clients or configure the authorization for an access device, such as a router, a switch, or a wireless access point (WAP). The following parameters are displayed in the RADIUS Clients window: • Name—Lists the names of the existing RADIUS clients. • IP Address—IP address of the RADIUS client. • Prefix Length—Prefix length of the RADIUS client.
3 Managing the System Application Servers To create a new RADIUS client: STEP 1 Choose Application Servers > RADIUS Server > RADIUS Clients from the Navigation menu. The RADIUS Clients window opens. STEP 2 Click Create a New Client to create a new RADIUS client, such as a router, switch, or WAP. Enter the following parameters: • Name—Name of the new RADIUS client. • IP Address—IP address for the new RADIUS client. • Prefix Length—Prefix length for the new RADIUS client.
3 Managing the System Application Servers To configure RADIUS user settings: STEP 1 Choose Application Servers > RADIUS Server > RADIUS Users from the Navigation menu. The RADIUS Users window opens. STEP 2 Enter the following parameters: • Search—Type a username in the search box to search for a specific user. • Create a New User—Click to create a new RADIUS user such as a PC. • Name—Enter the new username. • Password—Enter the password for the new RADIUS user.
3 Managing the System Application Servers Backup Server From the Application Servers > Backup Server window, you can configure the settings for backup from a local (NAS) server to a Rsync or RTRR (NAS) server, or backup from a Rsync or RTRR (NAS) server to a (NAS) local server. RSYNC Server By using this function, you can backup the data on the local NAS to a remote NAS server, and also allow backup from a remote NAS to the local NAS.
3 Managing the System Application Servers - User Name— Enter the user name for the remote server. - Password—Enter the password for the remote server. STEP 3 Click Apply. Your Rsync server settings are updated to the NAS. RTRR Server Real-time Remote Replication (RTRR) Server is a software service that is included in the NAS application servers. The RTRR Server can provide the file sync features of data encryption, compression, and file filtering.
3 Managing the System Application Servers To configure the RTRR server settings or add an IP address: STEP 1 Choose Application Servers > Backup Servers > RTRR Server from the Navigation menu. The Backup Server RTRR Server window opens. STEP 2 Enter the parameters in RTRR Server Settings: • Enable Real-time Remote Replication Server—Enables Real-time Remote Replication between the NAS and a remote server. - • • Port Number—Specify a port number for the remote connection.
3 Managing the System Backup STEP 4 From the Add IP Address window, configure the following parameters: • IP Address Format—From the drop-down list, select IPv4 or IPv6. • Single IP Address—Enable to add a single IP address. - • • IP Address—Enter the IP address you want to add. Specify IP addresses of certain network by setting IP address and netmask—Enable to add a range of IP addresses and netmask. - IP—Enter the start IP address.
3 Managing the System Backup Remote Replication From the Backup > Remote Replication window, you can configure remote replication backup. The Remote Replication feature lets you replicate your NAS local files to a remote folder on another NAS server. You can perform an immediate replication job or schedule a replication job to be executed at a specified time periodically.
3 Managing the System Backup To create a new Rsync remote replication job: STEP 1 Choose Backup > Remote Replication from the Navigation menu. The Remote Replication Rsync window opens. STEP 2 From Current Jobs, you can configure the following settings: a. Click Options to change the advance settings for backup timeout, number of retries, and retry intervals. b. Click Create New Replicating Job to launch the Remote Replication Wizard. STEP 3 Enter the parameters in the Remote Replication Wizard.
3 Managing the System Backup Action Icon Description Job Log Open the job log dialog. Job Property Open the job property dialog. Disable Schedule Disable the replication job-based scheduling. Enable Schedule Enable the scheduling. Delete Job Delete a job. RTRR Real-time Remote Replication (RTRR) backup is a built-in software function that allows synchronizing all data between two NAS devices or folders (including FTP locations) in real-time.
3 Managing the System Backup How the Files Are Synchronized From the Backup > Remote Replication > RTRR window, when you click Create New Replication Job, you have these synchronization choices: • Local folder to remote folder—Synchronize files from a local folder to a remote folder. Files are read from the local NAS and synchronized to the remote NAS. Files on the local NAS are the base checking for synchronization.
3 Managing the System Backup STEP 4 Select Local folder to remote folder. This is the default setting. STEP 5 Click Next. The Configure Remote Host Settings window opens. STEP 6 Configure the remote host settings: • IP Address/Host Name—Enter the IP address or host name of the remote target device. • Server Type—From the drop-down list, select either RTRR Service or FTP Service. NOTE You must enable RTRR or FTP server on the remote server in order to use this feature.
3 Managing the System Backup • Schedule—Scheduled synchronization allows copying files at a specific time window or different periodic. • From the drop-down lists, select the schedule method, time, and date. STEP 11 Click Next. The Assign a Synchronization Job Name window opens. Enter a job name for easy identification. STEP 12 Click Next. The Setup Complete window opens. STEP 13 Review the configuration settings and click Finish to complete.
3 Managing the System Backup STEP 9 Click Next to continue. STEP 10 Skip this step and continue to STEP 12 if you are not configuring policy and filter settings. If you choose to configure policy and filter settings, the Configure Synchronization Policy window opens. Configure the following settings and click Next. • Delete extra files—Delete extra files in the target folder. Deletions made on the source folder will be repeated on the target folder.
3 Managing the System Backup • • Include file types—Specify the file types to be included for sync operations. - Documents—Enable to include file types with the following extensions: *.doc, *.xls, *.pdf, *.docx, *.xlsx, *.txt, *.ppt, *.pptx, *.html, *.htm. - Pictures—Enable to include file types with the following extensions: *.jpg, *.bmp, *.tif, *.pbm, *.png, *.tga, *.xar, *.xbm. - Video—Enable to include file types with the following extensions: *.avi, *.mpg, *.mp4, *.mkv, *.fli, *.flv, *.rm, *.
3 Managing the System Backup STEP 13 Enter a job name and click Next. The Confirm Settings window opens. STEP 14 Review your settings and click Next. The Setup Complete window opens. STEP 15 Click Finish to complete the setup.
3 Managing the System Backup - Synchronization has completed—Enable to send an alert email when a synchronization job completes. NOTE The SMTP server must be configured first for alert mail delivery. See Configure SMTP Server, page 78. STEP 4 Click Apply. Your Event Logs settings are updated to the NAS. Policy Settings To configure policy settings for an existing remote replication job: STEP 1 Choose Backup > Remote Replication > RTRR from the Navigation menu.
3 Managing the System Backup - Retry intervals—Enter the retry intervals in seconds. STEP 4 Click Apply. Your Policy settings are updated to the NAS. Filter Settings To configure filter settings for an existing remote replication job: STEP 1 Choose Backup > Remote Replication > RTRR from the Navigation menu. The Remote Replication RTRR window opens. STEP 2 From Current Jobs, click Options to configure the current job properties. The Customize Job Property window opens.
3 Managing the System Backup • - Music—Enable to include file types with the following extensions: *.mp3, *.wav, *.wma, *.aac, *.dss, *.msv, *.dvf, *.m4p, *.3gp, *.amr, *.awb. - Temporary files—Enable to include file types with these extensions: *.tmp, *.cache, *.ci, *.crc, *.tmt, *.~, *.xx. - Others—Enter the file name. Separate the file names with a comma(,). For example, test*.*, abc.doc, *.html. Exclude file types—Specify the file types to be excluded for sync operations.
3 Managing the System Backup On your Apple computer, you must use Mac OSX 10.5.6 or later. NOTE When using the Time Machine function, Apple Filing Protocol (AFP) service will be enabled automatically. Note that all the Time Machine users share the same network share for this function. To enable Time Machine support: STEP 1 Disable the Time Machine function in the System Preferences on your Apple computer. STEP 2 Choose Backup > Time Machine from the Navigation menu. The Time Machine window opens.
3 Managing the System Backup To configure the backup settings on your Apply Mac computer: STEP 1 Open Time Machine on your Mac and click Select Backup Disk. STEP 2 From the list, select the TMBackup on your NAS and click Use for Backup. STEP 3 Enter the user name and password to login to the NAS. • Name— Enter TimeMachine. • Password—Enter the password you have configured on the NAS from the Backup > Time Machine window. STEP 4 Click Connect.
3 Managing the System Backup • Volume—Display Time Machine backups tasks stored in the selected dropdown volume. • Name—The name of the Time Machine backup (the sparse bundle disk image which was created by Time Machine). • Size—Size of this Time Machine backup. • Date Modified—Last modified date of this Time Machine backup. • Delete—Delete the selected Time Machine backup. External Drive You can back up the local drive data to an external storage device.
3 Managing the System Backup To backup to an external storage device: STEP 1 Choose Backup > External Drive from the Navigation menu. The External Drive window opens. STEP 2 Select one or more network shares from the Available shares box. STEP 3 Click the Right Arrow to move the selected network shares to the Shares to back up box. STEP 4 Select an external storage device in Back up to an External Storage Device. STEP 5 Select a backup method in Backup Method.
3 Managing the System Backup ! CAUTION Do not remove an external drive from the NAS while backup is in progress. STEP 7 Click Apply. Back up to an external device begins. USB One Touch Copy From the Backup > USB One Touch Copy window, you can configure the function of the USB one touch copy button. The following three functions are available: • Copy from the front USB storage to a specified directory of the internal drive of the NAS.
3 Managing the System Backup NOTE The USB light blinks when the data transfer to an external device is in progress. After the data transfer is completed, the USB light will stop flashing and the USB One Touch Copy button will be temporarily disabled. To perform another data transfer using USB One Touch Copy, unplug the USB cable from the port and reinsert prior to starting the data transfer.
3 Managing the System Backup • - Ability to restore from Mozy’s website. - Ship a DVD from Mozy’s website. No separate software running on computers or servers. How is Mozy for Smart Storage different from MozyHome and MozyPro? Mozy for Smart Storage was created with NAS integration in mind, specifically with the Cisco Smart Storage family of devices. Built for embedded platforms, Mozy for Smart Storage cannot be purchased as a standalone product.
3 Managing the System Backup • My IT vendor has already purchased a Mozy license for me and now I need to activate my Mozy service.—If your service was configured by a vendor or reseller, you might have already received an email with an activation key. In this case, you should use this option. You can also register using this option if you are adding a second NAS Smart Storage device to an existing email address that already has an account with Mozy.
3 Managing the System Backup • Country—From the drop-down list, select the country where the account will be active. • Affiliate Code—If you purchased the Mozy online backup service from an affiliate partner, enter the affiliate partner code here so that they can receive the sales commision. If you did not purchase from an affiliate partner, leave this field blank. • Promo Code—If you have a promotional discount code, enter it here. This field is optional.
3 Managing the System Backup • Activation Key—Enter the activation key received for this account during the registration from the Mozy website. Create a new password that will be used with this email address and activation key. • Password—Enter the password for the account. This is a new password for the account and different from the one you entered on the Mozy website during registration. NOTE The password must have a minimum of eight characters.
3 Managing the System Backup STEP 3 Select My IT vendor has already purchased a Mozy license for me and now I need to activate my Mozy service. STEP 4 Click Next to continue with the registration. STEP 5 From the Activation Information window, enter the following information: Please enter a valid email address and the activation key that was assigned to that address.
3 Managing the System Backup I need to reactivate my Mozy service NOTE You need to have your activation key and password available for these steps. You already have an activation key and password: STEP 1 Log in to the Smart Storage device. STEP 2 Choose Backup > Mozy Backup from the Navigation menu. The Mozy setup wizard Welcome window opens to guide you through the registration. STEP 3 Select I need to reactivate my Mozy service. STEP 4 Click Next to continue with the registration.
3 Managing the System Backup When you choose the file or folder you want to backup or restore, a check appears in the check box. The check has three variations dependent on your selection: • Black—A folder and all of the sub-folders or files are selected. • Gray—Single folders or files within a directory are selected. The gray check appears in the parent folder check box. • No Check/Blank—No files are selected. Backup management includes: • Files to Backup—Choosing which files or folders to backup.
3 Managing the System Backup To select which directory, folders, or files to backup: STEP 1 Choose Backup > Mozy Backup > Backup. The Mozy Backup window opens. STEP 2 Configure the following settings: • Folders to Backup—Check the check box to select the directories, folders, or files that you want to backup. Click the arrow to expand the directory structure and choose specific files to backup.
3 Managing the System Backup • - Operation—Type of backup operation. - Filepath—Directory path from where the file was backed up. History of the last—From the drop-down list, select 60 minutes, 24 hours, 7 days, or 30 days. - View Log—Click the link to view the backup log history. - Failed—Number of files and bytes that failed during the backup. - Succeeded—Number of files and bytes that completed backup.
3 Managing the System Backup • Limit Network Usage (Throttle)—To manage backup services from monopolizing the available bandwidth of your Internet connection, you can limit backup services to a specific rate (in kilobytes per second). This would guarantee a minimum level of bandwidth for backup services and maintain satisfactory response to service other network applications and needs. For example, a company might connect to the Internet via a DSL line that has about 1 Mbps uplink capacity.
3 Managing the System Backup 30-Day Versioning of Files The 30-day versioning support allows you to restore deleted or previous versions of files for ultimate data protection. If you accidentally delete a file and want to access the original version of a document that has since been changed or edited several times, you are able to because Mozy keeps all previous copies of a file for 30 days.
3 Managing the System Backup To restore a previous Mozy backup: STEP 1 Choose Backup > Mozy Backup > Restore. The Restore window opens. From this window, you can restore specific files. Other restore options are also available from this window. Use these options when the data being restored is a very large amount or if the NAS is unavailable for some reason such as, damage to the NAS due to fire, flood, or hardware failure.
3 Managing the System Backup STEP 2 The following options are available to search or select files to restore: To search for previously backed up files: a. In the Display versions of files prior to field, enter the date. From the drop-down list, select a time. For the date entered, there must be a valid, existing backup. • Show files from all backups—Check to display files from all backups b. In the Search field, enter the filename you want to locate.
3 Managing the System Backup • • Status—Current status of the job in the restore queue, such as Pending, Succeeded, or Failed. Files Restored—The first number indicates the number of files and bytes queued to be restored. The second number indicates the number of files and bytes that have been restored. - View Log—Click the link to view the restore log history. - Failed—Number of files and bytes that failed during the restore. - Succeeded—Number of files and bytes that were restored successfully.
3 Managing the System Backup To view or manage account services: STEP 1 Choose Backup > Mozy Backup > Manage Services. The Manage Services window opens. STEP 2 The Current Account Information Summary displays the following: • NAS Server backed up with Mozy—Name of NAS server. • Mozy Online Space Used—Space currently used with the online backup service, followed by total space available. • This NAS’s Activation Key—Displays the activation key in use.
3 Managing the System Backup STEP 3 From Manage Notifications, you can set the Mozy Notifications to Disabled or Enabled. The default setting is Disabled. When Mozy Notifications is enabled, the following apply: • Notification will be sent out at midnight everyday. • Warning level only shows the number of successful backups. • Error level shows the number of successful and failed backups with the error log.
3 Managing the System Backup To reactivate the Mozy service: a. Choose Backup > Mozy Backup, then click Activate Mozy Service. b. From the Mozy setup wizard Welcome window, select one of the following options: - Select I already have an activation key and password to re-enter the previously used email, activation key, and password information. OR - Select I have an activation key but no password to enter a new activation key and information. c. Choose Backup > Mozy Backup > Manage Services.
3 Managing the System Backup To access the Mozy Account Pages: STEP 1 From your web browser, access or type the following URL: http://cisco.mozy.com Or: From your NAS device, choose Backup > Mozy Backup > Manage Services. Then click the Mozy Account Management link. STEP 2 From the Mozy website, click Log In in the upper-right corner of the window to access the Account Pages. You will need to enter your Mozy account email and password.
3 Managing the System External Device External Device This section describes the external devices supported by NAS and includes the following topics: • External Storage Device • UPS Settings External Storage Device The NAS is designed with external ports to support eSATA drives, USB drives, and thumb drives for extended storage.
3 Managing the System External Device To format an external device: STEP 1 Connect an external device to the NAS. STEP 2 Choose External Device > External Storage Device from the Navigation menu. The External Storage Device window opens. STEP 3 Select the external storage device from the window. STEP 4 Choose a format type. STEP 5 Click Format Now. The external device is formatted in the selected format.
3 Managing the System External Device To remove a partition from an external device: STEP 1 Connect an external device to the NAS. STEP 2 Choose External Device > External Storage Device from the Navigation menu. The External Storage Device window opens. STEP 3 Select the external storage device from the window. STEP 4 Click Remove Disk Partition. The disk partition is removed from the selected external device.
3 Managing the System External Device To enable UPS support: STEP 1 Ensure that the UPS is connected to your NAS according to the instructions from the UPS manufacturer. STEP 2 Choose External Device > UPS Settings from the Navigation menu. The UPS Settings window opens. STEP 3 Click Enable UPS Support. STEP 4 To turn off the NAS after a specified amount of time after power has failed, click After the AC power fails for x minute(s), turn off the server, and specify a time in minutes.
Managing the System External Device 3 STEP 7 Enter the IP address of the UPS in the address fields. STEP 8 Click Apply. Your UPS settings are updated to the NAS.
4 Configuring the NAS for Active Directory Authentication The NAS supports Microsoft Active Directory Domain Services (AD DS). This chapter describes how to configure your NAS to join Microsoft Active Directory Services. NOTE The NAS supports Windows Server 2000 and above. Before You Begin Before you configure NAS for Active Directory authentication, ensure the following: • You have access to an Active Directory domain. • You have access to a properly configured DNS server.
Configuring the NAS for Active Directory Authentication Joining the NAS to Your Domain 4 NOTE We recommend that you configure your NAS to use your Domain Controller for time synchronization. Joining the NAS to Your Domain This section describes how to join your NAS to your domain.
Configuring the NAS for Active Directory Authentication Joining the NAS to Your Domain 4 STEP 5 In the Server field, enter the hostname or IP address of the NTP server. Make sure the time difference between the NAS and the domain controller is less than five minutes. If time difference is greater than five minutes, Kerberos Authentication fails and you cannot join the domain. To avoid this possibility, we recommend you use the domain controller as the NTP server.
Configuring the NAS for Active Directory Authentication Joining the NAS to Your Domain 4 Configuring Microsoft Networking To configure your NAS to be an Active Directory domain member, follow these steps. STEP 1 From the web-based configuration utility of your NAS device, choose Network Services > Microsoft Networking. STEP 2 Click the AD Domain Member radio button. STEP 3 (Optional) In the Server Description field, enter a description of your NAS.
4 Configuring the NAS for Active Directory Authentication Joining the NAS to Your Domain STEP 4 In the Domain NetBIOS Name field, enter the name of your NetBIOS domain. You can find the name of your NetBIOS domain from a domain computer or a domain controller. To find the name of the NetBIOS domain for your organization from a domain computer, follow these steps: a. Choose Start > Run. b. In the Open field, enter CMD and click OK. c.
Configuring the NAS for Active Directory Authentication Joining the NAS to Your Domain 4 To find the name of the NetBIOS domain for your organization from a domain controller, follow these steps: a. Open “Active Directory Users and Computers” Snap-In. b. Right-click on you fully qualified domain name and choose Properties. In the Properties window, the Domain Name (Pre-Windows 2000) field displays the NetBIOS name. STEP 5 In the AD Server Name field, enter the hostname of your domain controller.
Configuring the NAS for Active Directory Authentication Joining the NAS to Your Domain 4 STEP 10 To save your settings, click Apply. A window appears displaying a message indicating whether your NAS has successfully joined the domain controller. In addition, the web-based utility adds an entry to the system log. If your NAS failed to join the domain controller, check your settings and try again. STEP 11 Confirm that your NAS successfully joined the domain controller. a. Choose Administration > Users. b.
5 NAS Maintenance This chapter describes how to restart or shut down the NAS, reset the NAS system hardware, the steps to take to replace a hard disk, what to do in the event of a power outage, and how your system temperature is protected.
NAS Maintenance Restart or Shut Down the NAS 5 Restart or Shut Down the NAS Follow the steps below to restart or shut down the NAS. STEP 1 Choose Administration > Power Management from the Navigation menu. The Power Management window opens. STEP 2 To restart the NAS immediately, click RESTART. To shutdown the NAS immediately, click SHUTDOWN. You can also press the power button for 5 seconds to turn off the NAS. The NAS beeps once and shuts down immediately.
5 NAS Maintenance Hardware System Reset ! CAUTION To prevent the unintentional loss of NAS system settings, be sure to read and understand the basic and advanced descriptions of the hardware system reset function before performing a system hardware reset. NOTE To reset the system by the reset button, the option Enable configuration reset switch in Administration > Hardware must be activated.
5 NAS Maintenance Hardware System Reset System Basic System Reset (1 beep) Advanced System Reset (2 beeps) All NAS models Press the reset button for 3 seconds. Press the reset button for 10 seconds.
5 NAS Maintenance Disk Failure or Malfunction Advanced System Reset (10 seconds) ! CAUTION Users, User Groups, and Network Share folders will be cleared during an advanced system reset. During an advanced system reset, the NAS will reset all system settings to their default values just as it does by web-based system reset in Administration > Restore to Factory Default except that all data remains on the disk.
5 NAS Maintenance Disk Failure or Malfunction ! CAUTION Be especially careful to pull out the disk from the correct drive slot. An improperly removed disk in a RAID array can cause catastrophic failure to the remaining degraded RAID array, including total data loss. STEP 4 Remove the failed drive from the drive sled by removing the screws that attach it. STEP 5 Connect a new disk into the drive sled using the appropriate screws for the disk. STEP 6 Insert the drive assembly into the NAS.
NAS Maintenance Power Outage or Abnormal Shutdown 5 Power Outage or Abnormal Shutdown In case of a power outage or improper shutdown of the NAS, it will resume to the state before it is shut down. NOTE Other power outage options are available from the External Device > UPS Settings window. If your NAS does not function properly after restart, do the following: STEP 1 If the system configuration is lost, configure the system again.
NAS Maintenance Product Battery Replacement 5 Product Battery Replacement This product contains a permanently-affixed battery, so for product safety and data integrity reasons such battery should only be removed or replaced professionally by a repair technician or waste management professional. Please contact Cisco or an authorized service agent if the product fails to perform due to malfunction of the permanently affixed battery.
6 Troubleshooting Abnormal RAID Operation This chapter describes steps to troubleshoot abnormal RAID operation of your Cisco NAS. NOTE If the NAS administration interface cannot be accessed due to an improperly configured port trunking mode, improperly configured Jumbo Frame setting, or an incompatible switch, reset the network settings by pressing the reset button on the back panel of the NAS for 3 seconds.
Troubleshooting Abnormal RAID Operation Troubleshooting Abnormal RAID Operation of Your NAS 6 Troubleshooting Abnormal RAID Operation of Your NAS To troubleshoot abnormal RAID operation of your NAS, follow these steps: STEP 1 Check whether the RAID rebuilding has failed. When the RAID rebuilding fails: • The Status light of the NAS blinks red.
Troubleshooting Abnormal RAID Operation Troubleshooting Abnormal RAID Operation of Your NAS 6 Execute RAID 1 migration: a. Format one of the new drives as a single drive. b. Back up the data on the NAS to the new drive using Web File Manager. c. Unplug the drive with errors and insert a new drive in its place. d. Execute a RAID 1 migration. STEP 7 If the RAID configuration is RAID 5 or 6, back up the data and run system installation and configuration again.
7 Using the LCD Display This chapter describes the LCD display on the front panel of the NSS324 and NSS326 Smart Storage devices. Using the LCD display, you can configure the disks and view the system information.
7 Using the LCD Display System Configuration Using the LCD Display Use the Select and Enter button when configuring the disks using the LCD display. The following shows the location of the Select and Enter button on the NSS326. The location is the same on the front panel of the NSS324. 1 2 ENTER SELECT STATUS LAN USB eSATA 197975 Smart Storage NSS 326 Number Item Description 1 Enter Displays options for configuration or status such as bootup progress, disk configuration, and volume.
Using the LCD Display System Configuration Using the LCD Display 7 The following options are available: • Single Disk—Uses the disk drives as single disk volumes. When a drive failure occurs, all data is lost. • JBOD (Linear)—JBOD lets you combine multiple disks of mixed capacities into a single logical storage device.
7 Using the LCD Display System Configuration Using the LCD Display NOTE If any disk of the RAID array fails during the synchronization, the RAID device will enter degraded mode. The volume data is still accessible. If you replace a failed disk with a new disk to the RAID device, it will start to rebuild. You can check the status from the Disk Management > Volume Management window. STEP 3 Press Enter to continue. The LCD display shows: E n c r y p t V o l Y e s N o u me ? No is the default.
Using the LCD Display Viewing System Information Using the LCD Display 7 STEP 10 When the login window opens, enter the administrator account username admin and the new administrator password that you created in STEP 8. Viewing System Information Using the LCD Display When the LCD display shows the NAS name and IP address, press the Enter button for two seconds to enter the Main Menu. Press the Select button to move forward through the options.
7 Using the LCD Display Viewing System Information Using the LCD Display • LAN SEC. DNS—Second DNS server. In Network Settings, press the Enter button to enter the Network Settings. Press the Select button to move forward through the options. • Network Settings: • - Network Settings – DHCP—Specifies whether this interface uses Dynamic Host Configuration Protocol (DHCP).
7 Using the LCD Display Viewing System Information Using the LCD Display Volume The Volume option shows the disk configuration of the NAS. To view the volume: STEP 1 From the Main Menu, press the Select button until the Volume option is displayed. STEP 2 Press the Enter button. The first line shows the RAID configuration and storage capacity. The second line shows the member drive number of the configuration.
7 Using the LCD Display Viewing System Information Using the LCD Display System The System option shows the system temperature and the rotation speed of the system fan. To view the system option: STEP 1 From the Main Menu, press the Select button until the System option is displayed. STEP 2 Press the Enter button. The CPU and system temperatures are displayed. C P U S y s T e mp : T e mp : 5 0 5 5 ° ° C C STEP 3 Press the Select button to view the rotation speed of the system fan.
7 Using the LCD Display Viewing System Information Using the LCD Display Reboot Use the Reboot option to restart the NAS. To reboot the NAS: STEP 1 From the Main Menu, press the Select button until the Reboot option is displayed. STEP 2 Press the Select button to select Yes. STEP 3 Press the Enter button to confirm. Password The default password of the LCD display is blank. Enter the Password option to change the password of the LCD display.
7 Using the LCD Display System Messages Back Select the Back option to return to the main menu. System Messages When the NAS encounters system errors, an error message is shown on the LCD display. Press the Enter button to view the message. Press the Enter button again to view the next message. S y s t e m E r r o r ! P l s . C h e c k L o g s System Message Description Sys. Fan Failed System fan failed. Sys. Overheat System is overheated. HDD Overheat Disk overheated.
A Specifications This appendix lists the specifications for the Cisco Small Business NSS322, NSS324, and NSS326 Smart Storage devices. Feature NSS322 NSS324 NSS326 Physical Specifications Form Desktop Desktop Desktop Dimensions (H x W x D) 5.91 x 4.02 x 8.5 in. 150 x 102 x 216 mm 6.97 x 7.09 x 9.25 in. 177 x 180 x 235 mm 6.89 x 10.12 x 9.25 in. 175 x 257 x 235 mm Net Weight 3.84 lbs 1.74 kg 8.04 lbs 3.65 kg 11.46 lbs 5.2 kg Gross Weight 11.02 lbs 5 kg 18.43 lbs 8.36 kg 22.35 lbs 10.
A Specifications Feature NSS322 NSS324 NSS326 Certificate CE, FCC, VCCI, BSMI CE, FCC, VCCI, BSMI CE, FCC, VCCI, BSMI Internet Explorer 7 & 8, Safari 3 & 4, Firefox 3 Internet Explorer 7 & 8, Safari 3 & 4, Firefox 3 Internet Explorer 7 & 8, Safari 3 & 4, Firefox 3 Operating Temperature 32 to 104°F (0 to 40°C) 32 to 104°F (0 to 40°C) 32 to 104°F (0 to 40°C) Storage Temperature -4 to 158°F (-20 to 70°C) -4 to 158°F (-20 to 70°C) -4 to 158°F (-20 to 70°C) Operating Humidity 0 to 80 percen
B Where to Go From Here Cisco provides a wide range of resources to help you obtain the full benefits of the Cisco Small Business Smart Storage. Support Cisco Small Business Support Community www.cisco.com/go/smallbizsupport Online Technical Support and Documentation (Login Required) www.cisco.com/support Phone Support Contacts www.cisco.com/en/US/support/ tsd_cisco_small_business _support_center_contacts.html Software Downloads (Login Required) Go to tools.cisco.
B Where to Go From Here Cisco Small Business Cisco Partner Central for Small Business (Partner Login Required) www.cisco.com/web/partners/sell/smb Cisco Small Business Home www.cisco.com/smb Marketplace www.cisco.
