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Product End-of-Life Notice
Table 2. Cisco CTI, Cisco CTI OS, and Cisco Agent Desktop
End-of-Sale Product
Part Number
End of Sale Date
End of Software
Maintenance Release
End of New Service
Attachment Date
End of Service
Contract Renewal Date
Last Date of Support
Cisco CTI Desktop
(Geo DCS) All Pre-4.7
Releases including
4.6.X, 4.5.X, 4.1.X
November 30, 2004
November 30, 2005
November 30, 2005
November 30, 2006
November 30, 2007
Cisco CTI Desktop
(Geo DCS) 4.7
November 30, 2005
November 30, 2006
November 30, 2006
November 30, 2007
November 30, 2008
Cisco CTI Driver for
Siebel 6.X
July 31, 2004
January 31, 2005
July 31, 2005
July 31, 2006
July 31, 2007
Cisco CTI Driver for
Siebel 7.0.X
February 28, 2005
August 31, 2005
February 28, 2006
February 28, 2007
February 28, 2008
Cisco CTI JavaClient
All Releases
July 31, 2004
January 31, 2005
July 31, 2005
July 31, 2007
July 31, 2008
Cisco CTI-OS 4.7
September 30, 2005
March 31, 2006
October 31, 2006
October 31, 2007
October 31, 2008
Cisco Agent Desktop
4.6 (Hosted and
Enterprise only)
October 31, 2004
February 28, 2006
February 28, 2006
February 28, 2007
February 28, 2008
Table 3. Cisco CTI, Cisco CTI OS, and Cisco Agent Desktop
End-of-Sale Product
Part Number
End of Sale Date
End of Software
Maintenance Release
End of New Service
Attachment Date
End of Service
Contract Renewal Date
Last Date of Support
Cisco E-Mail
Manager 5.0.X
December 31, 2006
December 31, 2007
December 31, 2007
June 30, 2009
December 31, 2009
Cisco Web
Collaboration 5.0.X
December 31, 2006
December 31, 2007
December 31, 2007
June 30, 2009
December 31, 2009
Cisco Media Blender
5.0
December 31, 2006
December 31, 2007
December 31, 2007
June 30, 2009
December 31, 2009
Dynamic Content
Adapter 2.0.1
December 31, 2006
December 31, 2007
December 31, 2007
June 30, 2009
December 31, 2009
Table 4. End-of-Life Milestones and Definitions
Milestone
Definition
End-of-sale date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after
this date.
End of software
maintenance releases date
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this
date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
End of new service
attachment date
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a
new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
End of service contract
renewal date
The last date to extend or renew a service contract for the product. The extension or renewal period cannot extend
beyond the last date of support.
Last date of support
The last date to receive service and support for the product. After this date, all support services for the product are
unavailable, and the product becomes obsolete.
Table 5. Product Part Numbers Affected by this Announcement *
End-of-Sale Product Part Number
Product Part Number Description
ICM-MEDIAKIT-500
ICM Server Media version 5.0.0
IPC-MEDIAKIT-50
IPCC Media Kit For ICM 5.0
IPC-MEDIAKIT-50=
IPCC Media Kit For ICM 5.0
NAM-ASVMED-500
Advanced Services Software version 5.0 SP0
NAM-HIPCC-MED-500
NAM Hosted Multi-Tenant IPCC Software version 5.0.0
NAM-NPSMED-500
NAM Non-Production Suite software version 5.0.0
NAM-SVRMED-500
NAM Software version 5.0 SP0
* Added this table on July 6, 2004