Information Guide

Customer Case Study
Faster Evacuation Notifications to Area Residents
The Sheriff’s Department took advantage of the PCs and Internet connectivity in the NERV to
expedite notification of residents who needed to evacuate. “Emailing the coordinates for a reverse-
911 notification to the communications center is much more effective than trying to radio them in
when dispatchers are already overwhelmed with calls,” says Lieutenant Sanfilippo.
Next Steps
PRODUCT LIST
Routing and Switching
●
Cisco Catalyst 3560-48 Switches with Power
over Ethernet
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Cisco 3825, 3845, and 2811 Integrated
Services Routers
Application Networking Services
●
Cisco Wide-Area Application Services
(WAAS) module
Voice and Unified Communications
●
Cisco Unified Communications Manager
Express
●
Cisco Unified IP Phones
●
Cisco TelePresence
●
Cisco DME-2000 Digital Media Encoder
Physical Security
●
Cisco IP Interoperability and Collaboration
System (IPICS)
●
Cisco Video Surveillance
Wireless
●
Cisco Aironet 1240 Wireless Access Point
●
Cisco Aironet 1510 Lightweight Outdoor Mesh
Access Point
The San Diego Sheriff’s Department is currently
investigating grant opportunities for communications
technologies like those used during the Harris Fire.
“Solutions like the NERV and Cisco IPICS benefit all
public safety agencies responding to any type of
incident – not just emergencies,” says Lieutenant
Sanfilippo. The department can foresee using Cisco
communications technologies to enhance its
effectiveness at large community events such as the
Del Mar Fair and the county’s annual sandcastle
competition. “If anything goes wrong, having Cisco
communications capabilities will greatly enhance our
ability to control and allocate first-responder
resources,” says Lieutenant Sanfilippo.
For More Information
To find out more about the technology on NERV,
visit:
●
Cisco Catalyst Switches: http://www.cisco.com/go/catalyst
●
Cisco Integrated Services Routers: http://www.cisco.com/go/isr
●
Cisco Wide-Area Application Services (WAAS) module: http://www.cisco.com/go/waas
●
Cisco Unified Communications Manager Express:
http://www.cisco.com/go/unifiedcommunications
●
Cisco Unified IP Phones: http://www.cisco.com/go/unifiedcommunications
●
Cisco TelePresence: http://www.cisco.com/go/telepresence
●
Cisco Video Surveillance: http://www.cisco.com/go/physicalsecurity
●
Cisco IP Interoperability and Collaboration System (IPICS): http://www.cisco.com/go/ipics
© 2008 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 4 of 5