Design Guide

Cisco Wireless IP Phone 8821 and 8821-EX Wireless LAN Deployment Guide
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Restoring Factory Defaults
The configuration of the Cisco Wireless IP Phone 8821 and 8821-EX can be reset to factory defaults by selecting Applications
> Admin settings > Reset settings > All settings.
A confirmation screen will appear where Reset must be selected to proceed with the factory data reset.
If the Cisco Wireless IP Phone 8821 or 8821-EX is not able to boot properly, a factory reset can also be initiated via the
following procedure:
• Turn the phone off by pressing the red button.
• Press and hold the # key, then power on the phone.
• Keep the # key held until the LED changes colors.
• Once the LED changes colors, release the # key.
• Then press 1 2 3 4 5 6 7 8 9 * 0 #.
• The Cisco Wireless IP Phone 8821 or 8821-EX will then continue the normal boot process and have the factory settings
restored.