Developer's Guide

2-6
Cisco Interactive Experience Platform Content Creation Guidelines
Chapter 2 Design Considerations and Best Practices
Best Practices
• Release of new products or services: When are new products or services released? Retailers
typically have four release cycles - one for each season of the year.
• Budget for refreshes
ADA Compliance
Interactive content should be accessible to all. There are features built into the IEC4600 Series that will
allow those with disabilities to interact with the kiosk. The disabilities assistance button can be displayed
at the bottom corner of the screen. When it is pressed, a sub menu of individual disabilities appears:
• The wheelchair button will swap the services and application zones at the top of the screen with the
commerce zone at the bottom of the screen so that an individual in a wheelchair can use the touch
screen to interact with the kiosk.
• The hearing impaired button will output audio to a wired USB headset that can be plugged into the
kiosk.
• The visually impaired button will allow a braille USB keyboard to be plugged into the kiosk so that
a visually impaired individual can use the keyboard to interact with the kiosk.
Best Practices
The following sections provide tips on creating content for interactive displays:
Text
The following are best practices for text:
• Use Ubuntu supported fonts.
• Larger fonts are easier to read than smaller fonts particularly at a distance. Text font size should not
be smaller than 24 points.
• Avoid using italicized fonts.
• Sans-serif fonts such as Verdana and Arial since they are easier to read on video displays than .serif
fonts such as Times New Roman and Courier New.
• Limit the number of text lines per screen to no more than 10 text lines.
• Use as many visuals as much as possible rather than text.
• Only use one ticker per screen. More than one ticker will be distracting.
White Space
White Space is the area in a layout that has no text, graphics, videos, or animations. White space can be
any color.
• Use white space as much as possible. Customers can then focus their attention to the text and
images.