Developer's Guide

1-9
Cisco Interactive Experience Platform Content Creation Guidelines
Chapter 1 Content Types
Content Types
RSS feeds
Really Simple Syndication (RSS) feeds can supply information such as local weather, amber alerts, stock
tickers, or news. Many content stakeholders will use RSS feeds, like local weather, to initially capture
people’s attention to the display. Unless you have a specific need for it, it is advisable to use no more
than one ticker or “message crawl” area on a screen. When designing and placing tickers, keep in mind
that too much on-screen motion can be distracting, and can detract from the quality of the presentation.
Ticker tapes should be using CSS3 for scrolling.
Applications
HTML/JavaScript is a preferred mechanism for building kiosk applications.
Applications can be built for this solution that will benefit kiosk users. The following are some of
applications that can be built:
• Location Search: This type of application allows users to search for businesses, landmarks, or public
facilities around a transit station based on categories or by typing in the location name. Users can
click on a location and view instructions on how to get there from the transit station. The application
also lists the distance and estimates the duration of travel and cost based on selected traveling modes
(walking, bus, or taxi). A map could be printed if the kiosk is connected to a printer.
• Bus, Train, or Plane Information Schedule: The application can show the departure times, track or
gate numbers, and arrival status of buses, trains, or flights. The user could sign up to be notified via
email or text message of the status of their bus/train/flight if they enter their information into the
application.
• Notifying The User: This type of application allows the user to sign up for notifications. The
notifications can be flight/train delays, boarding announcements, product releases, etc. A virtual
keypad will appear for the user to enter his/her mobile number. Once the user keys in the mobile
number, the system will then send the requested information schedule to the user via SMS. The
system can store user’s mobile number into the database for notification sending purposes only.
• Ticket Booking and Seat Selection: An application can be built to allow users to book tickets for
movies, sports, or concerts at the kiosk. An interactive seat map allows a user to select a seat at a
cinema, stadium, or theater. Once the user confirms a seat selection, the system will save the
information and print the ticket.
• Taxi Booking: This application allows a user to book a taxi. The user can choose the pick up time
and pick up location.
• Coupon Catalog: This application displays a catalog of coupons currently available. Users can
download the coupons via BlueTooth, SMS, or Email to enjoy great discounts and offers on various
items from participating vendors. This would be an application appropriate for a mall kiosk.
Content Rendering
How do you ensure that content will be rendered correctly on the IEC?
The Cobra browser supports the most recent browser techniques and is designed to be compatible with
most web content. To validate whether specific content will render properly on Cobra browser, use an
open source browser such as
https://code.google.com/p/arora/ to test the content for compatibility.