Installation Guide

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Cisco Intelligent Automation for Cloud Installation Guide
OL-29971-02
APPENDIX
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Upgrading From Cisco IAC 4.1 to 4.1.1
Upgrading from Cisco IAC 4.1 to IAC 4.1.1 with Cisco Prime
Service Catalog 10.1
The following steps present a simplified and high level view of how to upgrade from Cisco Intelligent
Automation for Cloud 4.1 to Cisco IAC 4.1.1. along with Cisco Prime Service Catalog. For more detailed
information, see the Cisco Prime Service Catalog 10.1 Installation Guide for more information:
http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-service-catalog/products-inst
allation-guides-list.html
Note Be sure to create a backup of both the Cisco Process Orchestrator database and the Cisco Prime Service
Catalog Request Center database before you upgrade to Cisco IAC 4.1.1.
Step 1 Stop Prime Service Catalog and Cisco Process Orchestrator and backup databases.
Step 2 Upgrade SQL 2008 to SQL Server 2012 SP1 or SP2.
Note Cisco Prime Service Catalog 10.1 requires Microsoft SQL Server 2012, so you will need to move
the PSC database to a SQL 2012 Server. Alternatively, you could upgraded the SQL 2008 Server
hosting the PSC database to SQL 2012.
Step 3 Change Service Catalog database mode to SQL 2012.
• SQL Management Studio > Request Center > Options > compatibility level to SQL server
2012 (110)
Step 4 Install jdk 1.7 in the PSC machine.
• Add the <path_to_jdk_1.7_java_executable> to the PATH environment variable. You may have
multiple Java installation on your machine. Just make sure that the path to the java executable for
JDK 1.7.0_x is first in the path of the PATH environment variable. This is what the PSC 10.1
Installer will use when it is first launched.
– On Windows: PATH=C:\jdk1.7.0_55\bin\java;%PATH%
– On Linux: export PATH=/opt/jdk1.7.0_55/bin/java:$PATH
Step 5 Install Java Security files on the PSC machine.
• Copy the unlimited strength policy jar files to <JDK_1.7_home_dir>\jre\lib\security directory,
overwriting the existing jar files.