Installation Guide

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Cisco Intelligent Automation for Cloud Installation Guide

OL-29971-02

APPENDIX

Upgrading Cisco Prime Service Catalog and

Installing the REX Adapter

If you are upgrading to Cisco Intelligent Automation for Cloud 4.1.1 from any version of Cisco IAC 4.x

version prior to Cisco IAC 4.0.0.4 (specifically, 4.0.0.1, 4.0.0.2, or 4.0.0.3), you will need to upgrade

Prime Service Catalog to the latest compatible version and install the REX adapter.

Upgrading Cisco Prime Service Catalog

Warning

Be sure to have a snapshot of your Prime Service Catalog environment and backups of Cisco Prime

Service Catalog database and files before upgrading.

Step 1 For environments with Cisco IAC 4.0 NOT installed on an IAC Virtual Appliance, follow the instructions

in the Cisco Prime Service Catalog Installation Guide to upgrade Prime Service Catalog.

Step 2 For environments with Cisco IAC 4.0 installed on an IAC Virtual Appliance, use the Cisco Prime Service

Catalog Virtual Appliance Upgrade Utility to upgrade the appliance:

http://software.cisco.com/download/release.html?mdfid=285975253&softwareid=284894055

&os=VMWare&release=10.0&relind=AVAILABLE&rellifecycle=&reltype=latest&i=!pp

Installing the Latest Prime Service Catalog Patch

Step 1 Install the latest Prime Service Catalog 10.0 R2 patch:

http://software.cisco.com/download/type.html?mdfid=285031811&catid=null