Manual

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ICM-to-ICM Gateway User Guide for Cisco ICM Enterprise & Hosted Editions Release 7.0(0)
Chapter 2 ICM-to-ICM Gateway Configuration
Defining Client ICM Configuration Data
• If this Client ICM is the only Client ICM that will be communicating with its
associated Server ICM, accept the default of 0.
• If the associated Server ICM will be communicating with multiple Client
ICMs, the NAM ID needs to be a unique number for each Client ICM in the
configuration. In this case, start NAM ID numbers from 0 and work upwards.
Note Make a note of the NAM ID number that you specify for the client. You will need
to specify this same NAM ID number during Server side configuration.
For more information on router installation, refer to the ICM Installation Guide
for Cisco ICM Enterprise Edition.
Defining Client ICM Configuration Data
In a two-tier architecture, the Client ICM system requires only a subset of the
normal ICM configuration data. Table 2-1 summarizes the configuration data for
a Client ICM.
Table 2-1 Configuration Data on a Client ICM
Table Contents
Announcement Any announcements used in Client ICM scripts.
Application Gateway A remote ICM gateway for each instance on each
associated Server ICM.
Business Entity The default business entity only.
Call Type Typically, one for each instance.
Call Type Map Associate each Client ICM call type with a Client
ICM script.
Dialed Number All dialed numbers used on associated Server
ICMs, plus those used for direct translation. (No
default routes are defined for Client ICM dialed
numbers.)