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3.3.4 Avaya ARS Support Matrix
ACM 3.1.0 No No No No No No No No No support due to Avaya regression fix being
provided with 3.1.1
ACM
3.1.1.628.7
Patch 11761
Yes (SR3) Yes Yes Yes No No No No Supported with both AES 3.0 & AES 3.1 in
CMS environments. No support in CMS-less with
AES.
ACM 3.1.2 Yes Yes Yes Yes No No No No Only supported in a CMS environment
ACM 3.1.3 Yes Yes Yes Yes No No No No Supports both CMS and CMS-Less configurations
ACM 3.1.4 Yes Yes Yes Yes No No No No
ACM 3.1.5 Yes Yes Yes Yes No No No No
ACM 4.0
2
Yes Yes Yes Yes Yes Yes Yes No
ACM 4.0.1 Yes Yes Yes Yes Yes Yes Yes No
ACM 4.0.3 Yes Yes Yes Yes Yes Yes Yes No
ACM 4.0.4 Yes Yes Yes Yes Yes Yes Yes No
ACM 5.0 Yes Yes Yes Yes Yes Yes Yes No
ACM 5.1 Yes Yes Yes Yes Yes Yes Yes No
ACM 5.1.2 Yes Yes Yes Yes Yes Yes Yes No
ACM 5.2 No No Yes
(From
7.2.7
onwards)
Yes Yes Yes Yes No
ACM 5.2.1
3
No No Yes
(From
7.2.7
onwards)
Yes Yes Yes Yes No
ACM 6.0 No No Yes
(From
7.2.7
onwards)
Yes Yes Yes Yes No
ACM 6.2 No No No No Yes Yes Yes No
ACM 6.3 No No No No Yes Yes Yes Yes
1. Major ACD versions not mentioned in this document should be considered unsupported by Cisco.
2. Avaya CM 4.x support both MAPD and AES. However, MAPD is supported up to ICM 7.2.4 only.
3. Processor Ethernet is supported with AES 5.2.1 and ACM 5.2.1.
ACD Version
1
1. Major ACD versions not mentioned in this document should be considered unsupported by Cisco.
ICM 7.0 ICM 7.1 ICM 7.2 ICM 7.5 ICM 8.0 ICM 8.5 ICM 9.0 Notes
4.0 No No Yes Yes Yes No No
4.0.1 No No Yes Yes Yes No No
4.0.3 No No Yes Yes Yes No No
4.0.4 No No Yes Yes Yes No No
5.0 No No Yes Yes Yes No No
5.1 No No Yes Yes Yes No No
5.1.2 No No Yes Yes Yes No No
5.2.1 No No No No No No No