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Page 5
3.3.1 Avaya CMS RTA Support Matrix
3.3.2 AES/CVLAN Server and CVLAN Client Support Matrix
3.3.3 Avaya Aura Communications Manager Support Matrix
RTA Version ICM 7.0 ICM 7.1 ICM 7.2 ICM 7.5 ICM 8.0 ICM 8.5 ICM 9.0 ICM 10.0 Notes
4.1 No No No No No No No No
4.5 No No No No No No No No
4.6.1 No No No No No No No No
4.6.2 No No No No No No No No
4.6.4 No No No No No No No No
4.6.5 No No No No No No No No
4.7.3 No No No No No No No No
4.8.1 No No No No No No No No
5 No No No No No No No No
5.0.5 Yes Yes Yes Yes No No No No
5.0.5e No No No No No No No No
6.0(x) Yes Yes Yes Yes Yes Yes Yes Yes
6.0 Extended No No No No No No No No
AES (CVLAN)
Server
CVLAN Client
Supported ICM 7.0 ICM 7.1 ICM 7.2 ICM 7.5 ICM 8.0 ICM 8.5
6
ICM 9.0
7
ICM 10.0 Notes
3.0.x 8.2.5 No
5
No
5
No
5
No
5
No
5
No
5
No
5
No
5
8.2.5 client is EOL from
Avaya.
3.1.x 8.2.5 No
5
No
5
No
5
No
5
No
5
No
5
No
5
No
5
8.2.5 client is EOL from
Avaya.
4.0.x 8.2.5 No
5
No
5
No
5
No
5
No
5
No
5
No
5
No
5
8.2.5 client is EOL from
Avaya.
4.1.x 4.1.0
1
4.2.2
2
6.1
3
1. CVLAN Client 4.1.0 is integrated from UCCE/ICM 7.2.7 to 7.5.6.
2. CVLAN Client 4.2.2 is integrated from UCCE/ICM 7.5.7 to 8.5.1.
3. CVLAN Client 6.1 is integrated from UCCE/ICM 8.5.2 onwards and UCCE/ICM 10.0(x) supports only CVLAN Client 6.1.
4. Processor Ethernet is supported with AES 5.2.1 and ACM 5.2.1.
5. Support for third-party ACD clients, SDKs, and interfaces integrated with ICM ends when the third-party ACD manufacturer ends mainstream
support.
6. Starting with UCCE/ICM 8.5(2), the Cisco Avaya PG is supported on both Windows 2008 R2 and Windows 2003. Prior versions are supported only on
Windows 2003.
7. Starting with UCCE/ICM 9.0(1), the Cisco Avaya PG is supported only on Windows 2008 R2
No No Yes
(7.2.7
onwards)
Yes Yes Yes Yes No
4.2.x 4.1.0
4.2.2
6.1
No No Yes Yes Yes Yes Yes No
5.2.1
4
4.1.0
4.2.2
6.1
No No Yes
(7.2.7
onwards)
Yes Yes Yes Yes No
5.2.2 4.1.0
4.2.2
6.1
No No Yes
(7.2.7
onwards)
Yes Yes Yes Yes No
6.1 4.1.0
4.2.2
6.1
No No Yes
(7.2.7
onwards)
Yes Yes Yes Yes No
6.2 4.1.0
4.2.2
6.1
No No No No Yes Yes Yes No
6.3 4.1.0
4.2.2
6.1
No No No No Yes Yes Yes Yes
ACD Version
1
ICM 7.0 ICM 7.1 ICM 7.2 ICM 7.5 ICM 8.0 ICM 8.5 ICM 9.0 ICM 10.0 Notes
ACM 2.2.2 Yes Yes Yes
(Up to
7.2.4)
No No No No No
ACM 3.0
2
(See Notes
Column)
Yes Yes Yes Yes No No No No