Release Note

Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Release 7.2(x) Rev. 1.30

Hardware and System Software Specification

7BAppendix C - -- Acronyms and Terms

Acronyms or Terms Description

MCS Cisco Media Convergence Server

MR PG Media Routing PG

MR-PIM Media Routing PIM

NAM Cisco Network Applications Manager – Unified ICM/Unified CC Hosted

NAS Network Attached Storage

PG Peripheral Gateway

PIM Peripheral Interface Manager – a software component in the PG.

RMS Remote Monitoring Suite

SAN Storage Area network

SATA Serial ATA

SP Service Pack

SRND IPCC Solution Reference Network Design Guide

SS7 Signaling System 7 – a telecommunication protocol

Unified System CCE Unified CC Enterprise Edition deployment model featuring simplified installation and

integrated web-based configuration

TAC Cisco Technical Assistance Center

Technology Refresh Install and configure the system and product software on newly acquired hardware,

migrating historical and configuration data from the prior hardware environment.

TDM Time Division Multiplexing

VPN Virtual Private Network

VRU Voice Response Unit