Release Note

Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Release 7.2(x) Rev. 1.30
Hardware and System Software Specification
6BAppendix B - -- RAID Configuration Requirements
©2010 Cisco Systems, Inc. 76
Appendix B - -- RAID Configuration Requirements
Table B.0-1: RAID Configuration Requirements
Unified ICM/Unified CC Server
RAID Configuration Requirements
Unified CC Enterprise Progger RAID 1, RAID 10
Unified CC Enterprise Rogger RAID 1, RAID 10
Unified System CC Enterprise Central Controller RAID 1, RAID 10
Unified System CC Enterprise Agent/IVR Controller RAID 1
Unified System CC Enterprise Central Controller +
Agent/IVR Controller
RAID 1, RAID 10
Unified System CC Enterprise Administration and
Reporting Server
RAID 10
Unified ICM Router RAID 1
Unified ICM Logger See section 5.8.2 ICM Logger
AW – Distributor, HDS, and WebView Server See section AW – Distributor, HDS, and WebView Server
Dedicated WebView Server RAID 1
AW – Real-Time Distributor RAID 1
AW – Real-Time Client only (Client AW) N/A
WebView Client N/A
Peripheral Gateway – Including Agent PG, TDM ACD
PG, VRU PG, MR PG
RAID 1
Unified CC Gateway RAID 1
Unified ICM/Unified CC SS7 Network Interface Option N/A
Unified ICM Outbound Option RAID 1
CTI OS Server RAID 1
CTI OS Agent and Supervisor Desktops N/A
CAD Server RAID 1
CAD Agent and Supervisor Desktops N/A
RMS Listener, LGMapper, LGArchiver RAID 1
RMS AlarmTracker Client N/A
Cisco Support Tools Server N/A