Release Note

ManualsBrandsCisco ManualsCollaboration EndpointsCisco ICM Spectrum Gateway Feature

Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Release 7.2(x) Rev. 1.30

Hardware and System Software Specification

vii

Table 5-72: Operating System and Database Requirements, Unified ICME/ICMH/CCE/CCH ...................................... 65

Table 5-73: Special Considerations (OS and DB Requirements), Unified ICME/ICMH/CCE/CCH ............................... 65

Table 5-74: Operating System and Database Requirements, Unified SCCE ................................................................ 66

Table 5-75: CTI Supported Platforms .................................................................................................................... 67

Table 5-76: Supported Third Party Software........................................................................................................... 69

Table 5-77: Unified Contact Center Management Portal Software Requirements ........................................................ 70

Table A.0-1: Series ‘40’ of MCS Server Classes (Dual Processor) ............................................................................. 72

Table A.0-2: Series ‘30’ of MCS Server Classes (Single Processor) ........................................................................... 72

Table A.0-3: Series ‘20’ of MCS Server Classes (Single Processor) ........................................................................... 73

Table A.0-4: Series ‘10’ of MCS Server Classes (Single Processor Desktops) ............................................................. 73

Table A.0-5: Series ‘50’ of Generic Server Classes (Quad Processor) ........................................................................ 73

Table A.0-6: Series ‘40’ of Generic Server Classes (Dual Processor) ......................................................................... 73

Table A.0-7: Series ‘30’ of Generic Server Classes (Single Processor) ....................................................................... 74

Table A.0-8: Series ‘20’ of Generic Server Classes (Single Processor) ....................................................................... 74

Table A.0-9: Generic Server Classes for Client Software ......................................................................................... 74

Table B.0-1: RAID Configuration Requirements..................................................................................................... 76

Table C.0-1: Acronyms and Terms ....................................................................................................................... 77