Release Note

Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Release 7.2(x) Rev. 1.30

Hardware and System Software Specification

4BSoftware Upgrade Considerations

5.9.2 Microsoft SQL 2000 Server

Microsoft SQL Server 2000 Standard Edition

• Supports up to four processors on one server

• Supports up to 2 GB of RAM

Microsoft SQL Server 2000 Standard Edition can run on the following operating systems:

• Microsoft Windows Server 2003, Standard Edition

• Microsoft Windows 2000 Server

• Microsoft Windows Server 2003, Enterprise Edition

• Microsoft Windows 2000 Advanced Server

Microsoft SQL Server 2000 Enterprise Edition

• Supports more than 4 CPUs

• Supports more than 2 GB of RAM

NOTE: Microsoft SQL Server 2000 Enterprise Edition is not required (vs. SQL Server Standard Edition) for servers

with 4 GB or more of physical memory and/or four or more processors / processor cores. SQL Server Enterprise

Edition is only necessary if performance needs demand its use.

Microsoft SQL Server 2000 Enterprise Edition can run on the following operating systems:

• Microsoft Windows Server 2003, Enterprise Edition

• Microsoft Windows 2000 Advanced Server

Microsoft Service Packs

• Unified ICM/Unified CC 7.0(0), 7.1(x) and 7.2(1) require SQL Server 2000 Service Pack 4 to be applied on

SQL Server 2000.

Purchasing SQL Server 2000

Customers can still acquire SQL Server 2000 licenses by taking advantage of the SQL Server 2005 "downgrade

rights." The downgrade rights enable you to purchase server plus device CALs, server plus user CALs, or

processor licenses for SQL Server 2005 and install and use the previous version. Please refer to

http://www.microsoft.com/sql/howtobuy/default.mspx#EXE for more information.

Follow these steps to acquire SQL Server 2000 media. This assumes that customers license SQL Server under one

of the Microsoft Volume Licensing programs.

Open License: Call Microsoft Fulfillment at 1-800-248-0655. Request the SQL Server 2000 media and pay a

nominal S&H charge.

Select License: Contact a Microsoft software reseller and request the SQL Server 2000 media.

Enterprise Agreement: Contact the Microsoft Representative for your company.