Release Note

Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Release 7.2(x) Rev. 1.30

Hardware and System Software Specification

4BSoftware Upgrade Considerations

Table 5-24: Logger with Other Generic Hardware, Unified ICME, Common Ground Upgrade

Server Class Capacity

BHCA Agents

GEN-30-002-Class

( < 10GB of data )

1,500 50

GEN-40-002-Class 7,500 250

GEN-40-003-Class 30,000 1000

PG Servers, ICME: Please see the “TDM ACD Peripheral Gateway (PG)” section for TDM ACD PG server

requirements.

Table 5-25: MR PG (Standalone) Servers, Unified ICME, Common Ground Upgrade

Server Class

Capacity

(agents)

Other requirements and remarks

MCS-30-002-Class 600 Maximum of 5 MR-PIMs per MR PG

MCS-30-003-Class 850 Maximum of 5 MR-PIMs per MR PG

MCS-40-002-Class 1200 Maximum of 10 MR-PIMs per MR PG

MCS-40-003-Class 1700 Maximum of 10 MR-PIMs per MR PG

Table 5-26: CTI OS Servers, Unified ICME, Common Ground Upgrade

Server Class Capacity

(agents)

MCS-30-002-Class 60

MCS-30-003-Class 85

MCS-40-002-Class 1200

MCS-40-003-Class 1600