Release Notes
Cisco Automated Administrator for Symposium (AAS) Release Notes, Version 1.1
Known Caveats in this Release
11
Known Caveats in this Release
This section provides a list of significant known defects in this AAS Release. You can view
more information and track individual ICM defects using the Cisco Bug toolkit, located at
www.cisco.com/support/bugtools/Bug_root.htm
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Defect Number: CSCsb99115
Severity: 3
Headline: AAS update not happening with Secondary AW (CMS enabled)
Symptom: AAS tries to update secondary distributor(CMS enabled). The distributor CMS
process shows error 'Exclusive update access to the central controller was not granted'.
Condition: In ICM 6.0, when primary distributor (CMS enabled) is stopped and secondary
distributor(CMS enabled) is started. AAS updates not taking place.
Workaround: Restart AAS.
Defect Number: CSCsc92828
Severity: 3
Headline: Agent20 template not displaying 'active skill group'
Symptom: Agent20 webview template field 'Active Skill Group' shows 'Not Applicable'.
Condition: When Agent is part of two skill groups. The agent is 'talking' in one skill group
and the other skill group is removed for the agent from SCCS.
Workaround: None. However, The Agtskg20 template shows the correct information.
Defect Number: CSCsc86259
Severity: 3
Headline: It takes two minutes for configuration changes made on the
Symposium to be reflected on the ICM AW during a PG failover.
Symptom: Changes made on the Symposium are not being reflected immediately in the
ICM AW.
Condition: Failover of ICM PG from side-A to side-B.
Workaround: None. This is expected behavior. Avoid making changes to the Symposium
during a PG failover or wait 2 minutes for changes to be reflected.