Maintenance Manual
Chapter 5 General Administration
Optional Administration
5-4
Cisco ICM Enterprise Edition Administrator Guide Release 6.0(0)
Step 3 Choose specific checks to execute, or choose All to perform all the checks.
Step 4 Click the Start button to perform the checks. If any integrity problems are found,
Configuration Manager displays a message describing the problems.
Step 5 When you have performed all the checks you want, click the Done button to
dismiss the Integrity Check dialog box.
The specific data integrity check procedures are listed in Table 5-1.
Table 5-1 Local Database Data Integrity Check Procedures
Procedure Description
Nulls Checks for the value NULL in specific fields in the
database that must not be null. It also checks that the
value of the RoutingClient.PeripheralID is NULL for
routing clients associated with a NIC.
Targets Checks for appropriate relationships among peripherals,
targets at peripherals (services, skill groups, agents, and
translation routes), trunk groups, network targets,
announcements and peripheral targets.
Routes and Numbers Checks that ID fields cross-referenced from several
tables correspond to existing records.
Scripts Checks for valid cross-references among scripts, call
types, and dialed numbers.
Enterprise Checks for valid cross-references among enterprise
services and services, and between enterprise skill
groups and skill groups. Also performs several other
checks on skill groups, trunks, etc.
Domain Adherence Checks for valid relationships between agents and skill
groups, between skill groups and services, between
labels and routing clients, between dialed numbers and
routes, and between peripherals and routing clients.
Names Checks for invalid characters in enterprise names
(EnterpriseName field) in various database tables.
Enterprise names provide unique character-string
names for objects in the ICM configuration.