Maintenance Manual

Chapter 4 Database Administration
Database Administration Tool
4-16
Cisco ICM Enterprise Edition Administrator Guide Release 6.0(0)
Synchronizing Database Data
Use the Synchronize function to synchronize the data of two Logger databases.
Note Whenever an ICM database is restored from a previous backup or the Logger
databases are synchronized using ICM config tools, the Verify Sync utility
must be run on all connected Cisco E-Mail Manager (EM) and Cisco
Collaboration Server (CS) instances prior to performing any configuration via
any of the EM or CS instances. Failure to do so may result in an unrecoverable
condition for EM and CS instances that may require complete reinstall of
EM/CS instances. The Sync utility may not be able to fix any errors but at least
manual recovery may be attempted.
To synchronize databases:
Step 1 For the server and instance, select the Logger database to synchronize.
Step 2 Choose Data > Synchronize from the menu bar. The Synchronize window
displays.
Step 3 Check the Lockout Changes box if you want to ensure that changes cannot be
made to the database during the synchronize operation.
Step 4 Check the Truncate Config Message Log box if you want to truncate the
Config_Message_Log table in the Logger database.