Maintenance Manual

Chapter 3 The ICM Databases
Distributor AW Local Database
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Cisco ICM Enterprise Edition Administrator Guide Release 6.0(0)
Database Updates and Changes
Each Distributor AW has a copy of the central database configuration data and
scripts in its local database. All AWs use the Distributor AW’s local database copy
to make changes to configuration and script data. When you change the ICM
configuration by using the Configuration Manager, or you create scripts with the
Script Editor, you are actually modifying the data in the Distributor AW’s local
database. Any changes you make are then automatically applied to the central
database.
In the Configuration Manager tool and in the Script Editor, the central database is
updated when you perform a Save or Save All operation. Every time you perform
a Save or Save All operation, those changes are applied immediately to the central
database. Changes to call organization data (call types and schedules) are applied
to the central database only when you perform a Save All operation.
As changes are made to the data in the central database, the UpdateAW process
copies the changes to all Distributor AWs. This ensures that the local database
copy is up-to-date with the central database. The Logger forwards any changes in
historical data to the HDS machine.
Distributor AW Local Database
The Distributor AW local database contains the following information:
• Configuration information (copied from the central database)
• Scripts (copied from the central database)
• Real-time data
For specific information on the tables of the ICM databases, see the Cisco ICM
Enterprise Edition Database Schema Handbook or the on-line ICM Schema Help.
Database Creation and Initialization
The local database is created automatically and initialized when you install the
Distributor AW software. Its name has the form inst_awdb, where inst is an up to
five-character instance name. For example, the local database for instance ins01
is named ins01_awdb.