Maintenance Manual

Chapter 8 ICM Partitioning
Installing and Configuring ICM Partitioning
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Cisco ICM Enterprise Edition Administration Guide Release 6.0(0)
Step 2 Click Save to delete the security group. The User Groups name disappears from
the list box.
Defining Users
After defining the security groups and specifying their levels of access, you can
assign ICM users to the appropriate user groups.
How to see the users who are currently defined
Step 1 From the Configuration Manager’s Configure ICM menu, choose Security > User
List. The Users List window appears.
Step 2 In the Select filter data box, click Retrieve. The Users List window lists all users
currently defined for the ICM system.
Note If the ICM Partition feature is enabled, the WebView Script Only and
Customer properties are not visible in the attributes tab of a selected user.
How to add a new ICM user
Step 1 In the User List window, click Add. A new Attributes tab appears for the new user.
Step 2 Enter the following information:
• Domain Name. This is the Windows 2000 domain name, the unique host
name on the internet to which the user belongs. Domain names are always in
capital letters.