Maintenance Manual

Chapter 8 ICM Partitioning
ICM Partitioning Overview
8-2
Cisco ICM Enterprise Edition Administration Guide Release 6.0(0)
Depending on the data, you might want to limit a user’s access to scripts, routes,
peripherals, services, enterprise services, skill groups, and so on. For example,
one administrator might have access to only the sales services while another
administrator might have access to only scripts. You may also need one or more
business entities, depending on what data you need to segregate.
The optional ICM Partition feature allows you to apply these types of security
measures to ICM software.
Classes and Objects
You can grant access to broad classes of data or to specific objects within the ICM
enterprise. A class represents a group of objects; an object represents a specific
element and its related data.
An object might control other objects. In turn, each object and controlled object
has a group of ICM database configuration tables it is associated with. Figure 8-1
illustrates this hierarchy.
Figure 8-1 Class and Object Hierarchy