Maintenance Manual

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Cisco ICM Enterprise Edition Administrator Guide Release 6.0(0)

Chapter 6 Event Management

Per-Process Log Files

The per-process EMS log files are stored in the ICM component \logfiles directory

on the local computer as well as forwarded to the central database. For example,

per-process log files on Admin Workstations are stored in the aw\logfiles

directory. EMS log files have the suffix .ems.

The \logfiles directory also contains the command log file purgeold.log. Unlike

the per-process log files, you can view purgeold.log directly with a text editor

such as Notepad or WordPad.

ICM automatically schedules the command purgeold to run nightly. This

command removes records over 30 days old from ICM per-process (.ems) log

files. Typical purgeold.log entries include how many .ems files were found and

how many were deleted. purgeold.log is updated each time that purgeold is run.

Naming Conventions

Each per-process log file has a prefix that indicates the process within ICM that

generated the event. Each file name includes the date and time the log was created.

All log files end with an .ems file extension.

Table 6-4 lists the process names and prefixes and provides brief descriptions of

each process. The following example shows the format of a log file name:

PPP_YYMMDD_HHMMSS.ems

The PPP is a prefix that indicates the process. For example, the following log file

is for the real-time distributor process. It was created on February 8, 1996

at 9:48:39 A.M.

rtd_960208_094839.ems

The timestamp on a log file is in 24-hour format. For example, 3:00 P.M. is

indicated as 15:00; 9:00 A.M is indicated as 09:00.