Maintenance Manual

About This Guide
Organization
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Cisco ICM Enterprise Edition Administrator Guide Release 6.0(0)
Organization
The manual is divided into the following chapters.
Chapter Description
Chapter 1,
“Administration
Overview”
Describes aspects of the system that are of interest
to the administrator.
Chapter 2, “Fault
Tolerance”
Describes the main features of the ICM fault
tolerant architecture, with special emphasis on
how fault tolerance affects the administration of
the system.
Chapter 3, “The ICM
Databases”
Introduces the local and central ICM databases
and explains how they are used.
Chapter 4, “Database
Administration”
Describes the ICMDBA tool, used for various
database administration tasks.
Chapter 5, “General
Administration”
Describes the administration that ICM software
performs automatically. This chapter also includes
several optional administration features that you
can use.
Chapter 6, “Event
Management”
Describes how ICM software reports events from
components and processes throughout the system.
This chapter also describes the different tools that
you can use to view event data.
Chapter 7, “Support
Facilities”
Explains the ICM Distributed Diagnostics and
Services Network (DDSN) and several other
support provider services.
Chapter 8, “ICM
Partitioning”
Discusses the ICM)\ Partitioning feature, which
controls what data individuals are allowed to
access within an ICM database.