Installation Guide

Step 3
In the Peripheral ID eld, from the Peripheral record, enter the Peripheral ID value from the
Conguration Manager (use the PG Explorer tool to view the Peripheral ID).
Step 4
In the Alcatel host name eld, enter the TCP host name of the Alcatel A4400 system.
Step 5
Optionally, in the Alcatel backup host name eld, enter the TCP host name of the backup
Alcatel A4400 system.
Step 6
In the Alcatel connection port eld, enter the TCP port number of the Alcatel A4400 system.
Step 7
For Alcatel switch releases 3.0 and greater, you need to check the box labeled No Events for
Calls In Progress.
How to Configure the Aspect PIM (using Event Link)
The dialog box you see for Aspect ACDs depends on whether or not you chose Event Link in
the Peripheral Gateway Component Properties dialog box.
If you chose Event Link, the Aspect Event Link Conguration dialog box opens:
Step 1
To put the PIM into service, check the Enabled option. This allows the PIM to communicate
with the peripheral when the Peripheral Gateway is running.
Step 2
In the Peripheral name eld, enter the Peripheral name from the Conguration Manager (use
the PG Explorer tool to view the Peripheral name).
Step 3
In the Peripheral ID eld, from the Peripheral record, enter the Peripheral ID value from the
Conguration Manager (use the PG Explorer tool to view the Peripheral ID).
Step 4
Specify the primary and backup CallCenter ACDs for the Aspect Real-Time Bridge (RTB),
Application Bridge (AB), and Event Monitor Request (EMR) link.
Step 5
Specify the TCP port used for the Event Monitor Request link in the Datalink port eld.
Step 6
Also, if you are using the private PG interface, specify that interface in the Host Interface eld.
Otherwise the PG uses the public interface by default. The public and private PG interfaces are
IP addresses, or names associated with the IP addresses, dened in the HOSTS le.
Note: After you nish installing the PG, you may wish to install the Aspect Application Bridge
Server.
See Also
For the Peripheral Gateway Component Properties dialog box, How to Set Peripheral Gateway
Component Properties (page 63). For installing an Aspect Application Bridge Server, How to
Install an Aspect Application Bridge Server (page 86).
ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)
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Peripheral Gateway Setup
How to Configure the Aspect PIM (using Event Link)