Technical References

Script Modifications for Call Processing 33
33
 “local” if ROUTE CALL XXXX or ROUTE CALL XXXX
CONTROLLED was executed, where XXXX is a number local to the
NCCM server system. For example if 5100 is an ACD queue on the
NCCM server system then,
ROUTE CALL 5100
must be followed by
SEND INFO GeoTel_id hdx_routed, local_str
where hdx_routed and local_str are global call variables containing the
strings “Routed” and “Local” respectively.
 Otherwise, there are no parameters.
2.2.13. 81BGive_Busy
Unlike most of the commands in this chapter, this command must
immediately precede every GIVE BUSY NCCM server script commandTPF
1
FPT.
The parameter is:
 “controlled” if GIVE BUSY CONTROLLED was executed. In this
case, a Controlled_Returned SEND INFO script command must
immediately follow the GIVE BUSY script command. (See
“Controlled_Returned,” later in this chapter.)
 Otherwise, there are no parameters.
TP
1
PT The ROUTE CALL, GIVE BUSY, GIVE OVERFLOW, and DISCONNECT
commands normally terminate SCCS script processing for the call, so the SEND
INFO command would not be processed if it followed one of them.